Customer Testimonials
Professional & very efficient service
Good Service when your in store or take your bike in for a service appointment.
However they don't call back when messages are left as they request.
Went in for an emergency repair . Ben was knowledgeable and helpful and with the assistance of an excellent mechanic had me back on the road in no time .
Booked a full service on the spot.
They are also now selling Factor Bikes to make a great bike shop even better .
Nice coffee to boot !
This was my first encounter with the team at Chelmsford. They are friendly and knowledgible when I took my tubeless wheel in for repair. I liked the updates by phone about progress. Thank you.
You were interested in helping.
Very friendly and gave my bike a careful and thorough service.
Good quality products and service
Local helpful and friendly staff
damian was amazing ,brilliant knowledge about the part i needed,orderd it straight away after sourcing the right part fantastic service all round ,highly recommend c and n cycles
Service is very good. Good lads very helpful
Great people to work with, so helpful!
Great service and support!
Always high-quality, reliable service.
Great company, super helpful and knowledgable
I came into the store for the first time and needed advice and parts for my mtb and they didn’t try to sell me the highest cost but give me too advice on what works best for what I wanted to achieve. Also very knowledgeable about all the parts that work with different bikes that helps me loads . I’ve been back few times since as well :)
Thank you all and I’ll be back soon
Struggling to find discontinued feehub body for my wheel - had it in stock for a good price and was delivered promptly, great service.
Supply Trek bikes
Great service and friendly staff
Quick turnaround
Very happy with the full service you performed on my EMTB. Thank you.
Good availability of the latest technology, which are competitively priced.
Great product knowledge and friendly service.
Personal service. Readiness to offer advice and suggestions. Discount for regular customers. Quality of work and service.
My 11yr son bought a second hand bike from a friend that needed attention. We took it to CycleWorld and they assessed the damage. They asked what sort of budget we had (which wasn’t much), and they fixed it up perfectly, made it completely safe, and at a price my son could afford with his saved pocket money.
The staff were extremely helpful, very kind to my son, and were kind with the pricing.
Now that is what I call customer service!
Thank you guys, keep up the good work. 10 out of 10.
Harvey (St Sampsons).
Great little bike,the staff were extremely helpful-I would definitely recommend. Thanks
Quick and simple for a wheel repair
Very friendly and helpful staff
Friendly knowledgeable staff and great service.
Great Service. Always helpful.
Great service complemented by great product knowledge.
Redditch Cycle Studios is a hub of local knowledge of everything cycling related and the staff are always too happy to help with advice and guidance.
Excellent quality service at competitive prices. Staff are knowledgeable patient and happy to explain and give advice.
Great service and work done on my bike by clear professionals.
Fixed a long-nagging issue with my road bike that other places couldn't, and the turnaround time was exactly what they said it would be.

Excellent service and wonderful staff