Customer Testimonials
Excellent, knowledgable and friendly service
Absolutely incredible service through and through! Honestly cant say enough good things about the company and staff i had the pleasure of dealing with.
This was my first time using yourselves and it was very special as i was buying my first EMTB.
Shaun I cant thank you enough for giving up time on a day off to rectify the issue with the bike and then to hand deliver it all the way down to Bristol for me to make sure I managed to make my trip this weekend was unreal!
The customer service that I experienced from the start to the delivery was on a level that is almost unheard of these days. Friendly, professional and honest throughout the whole process.
The bike has well and truly been put to the test today on hard, muddy trails which was only possible because of you. So once again thank you for making it happen!
Thoughtful, well-informed advice tailored to my needs, and quality products.
Dillon knows his stuff. A pleasure to deal with.
Very friendly and knowledgeable. Great quality products.
Great product, great service and the team at Trek Shrewsbury are a great bunch.
Would reccomend to anyone.
very friendly and informative
Very good price and fast turnaround highly recommended
After weeks of trying to get the right parts for my rear Bontrager wheel I gave up and dropped it off at Wheelbase Darlington.
They managed to source the correct parts, assemble them and have the wheel ready to go.
Great service and speedy too.
Solved my problem, happy customer
Arrived on the day stated so happy days
Service excellent and the guys there helpful and friendly also quick service
Rare combination of honest and knowledgeable
Found what I wanted straight away and was easy and quick to place order. Was notified when item was in store to collect within a few days. A smooth and pleasant transaction with good communication. Many thanks
Really friendly and helpful staff 🙂👍
Excellent advice and service from all members of staff, competitive pricing and a convenient location.
Always helpful. Always friendly. Always a great job done be it a small job or something more significant. Excellent job too on servicing your bike.
Great bike recommendation and fantastic service, thank you! Took the new bike for its first spin at Hamsterley today and it was a dream.
Friendly staff great knowledge
The team are always very helpful, communication is great.
Friendly and helpful.
Very speedy and good service
Fab staff, with great knowledge of their
products and always helpful.
Always a 5 star service
I liked the friendly and professional service and the great job they did in preparing my old bike.
The bicycles and the related products that are internationally regarded for their quality and innovation; staff who themselves are cyclists and are knowledgable and experienced and can appreciate cyclist’s needs whilst providing guidance and advice; have a courteous and patient approach to me.
Quality bikes , quality parts ,quality staff. These guys got me started and kept me going on my various bikes for the last 24 years
Thanks Nick and the team at beyond bikes absolutely thrilled with my new Amflow pl pro. Great service from the start to collection and also set up the app and the correct settings for me making easier before riding the bike. Be back for some upgrades when it’s had the 6 week service. Thanks again guys
Very freindly staff
And very good service
I wanted my 2 electric bikes serviced
I called them up in am, they could fit me in that day
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Bikes serviced and picked up 2 days later
Reasonable price, usual excellent service
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I have no hesitation in recommending them
Great service and very helpful offering advice 😊