Customer Testimonials
Helpful service.
Great selection of bikes. Had the one I wanted in stock so travelled from Galway to purchase it. Great customer service staff very friendly and helpful.
Fantastic knowledgeable personalised service with fantastic post service support.
They're great. You are always friendly and kind - and you always try to help, even if I just show up with my bike. I appreciate that you prioritize a fast turnaround with the bike as I depend on mine to get around.
Highly customer focused but no pressure. A genuine desire, it seems, to have a satisfied customer. Good range of products and detailed technical support.
Quality products and excellent knowledgable staff.
Excellent advice.
Good range of choices.
Not rushed
Great service and quick! Can't remember everything they said they did, but gave better advisories to keep safe and road worthy on my bike, than any car MOT or service I have had (which the government have been wrongly advising car users to not bother doing). Excellent service and excellent price. Thanks 👍
The staff at Ilkley are friendly, professional and knowledgeable. I have bought several bikes over the years and will continue to do so.
The service is really good. Having issue with product at the movement.
Really friendly customer service from Alex, a great experience buying my new bike from trek.
The service was knowledgable, polite, prompt and very reasonably priced.
Great Speedy service
Excellent quality
Excellent service!
Personal, professional service
Great service. Friendly service and very flexible. Always looking for the right solution.
Friendly great service and advice. Solid products
Friendly approach and no pressure sales . Knowledgeable staff
The team has great expertise and is very friendly
Fixed my sons tyre straight away while I waited
Starting with the knowledge of the products and benefits of each bike right through to friendliness of the staff it was a joy to shop at the Didcot shop. When we collected the bikes they went through everything for us answering all our questions in a way it sunk in
Very efficient, with friendly & helpful staff
Glenn, Lucie and Tom are very knowledgeable about all aspects of cycling from casual riding to racing. The shop stocks a great selection of products and are always happy to source anything specifically not stocked. I’ve used the services of the mechanics Tom and Guy numerous times and my bike always comes back in great condition something I can’t say about other local bike shops, they are my go-to for advice, repairs and servicing.
Easy to contact and arrange repair. Good communication / advice. Repair completed in timely manner. Convenient arrangements for drop off and collection.
Great staff and lovely cycle teacher Michelle was very patient with our children at their lesson
Very helpful, very friendly
Excellent sales team and very knowledgeable
Great service , fast service .the team is great to chat to and get advice . Thanks .
Very good service all round, staff very helpful and friendly