Customer Testimonials
The Bike wonderfully serviced, the technician who serviced, Alexandre was amazing, he said he uses the same transmission on his bike and said he could make it faster and more responsive and he did, he did a wonderful job and the bike feels completely like a new one, more fun to ride than it was before, all thanks to Alexandre, overall the store is also full of products and wonderful bikes, I'm looking to buy road bike for me and my wife soon :)
First class people
Fabulous session today teaching my daughter how to ride . She went from no balance at all to pedalling ! She still needed support and reassurance and we will be working on the skills for a while but it's got her over the fear that she had and has built great confidence for us to build on . I'd heard good things about these sessions and am now an advocate myself . Thank you Michelle for your fantastic session.
Absolutely top class service, highly recommend
I like the friendly professional social interactiin. This promotes customer confidence
As always, great service.
Super good service, can do attitude, competitive pricing - great local bike shop
Best shop in the entire country. I don’t care what anyone says. Best shop, better people.
All staff are knowledge and friendly
Friendly and knowlagable staff, and they make a banging cup of coffee !
Bikes were great. I do have a couple things to add-the last leg from Drum-Inverness is SUPER long and there really does not appear to be any place to stop to stop/rest/recharge the bike along that section-i(f that is accurate that is a major factor.) For that reason we bailed and took the bus to Inverness. The Great Glen way signage was inconsistent and created some lost time searching for the correct route. There was some route closures and diversions that created some problems. Having a downloadable route map would be super helpful if that is possible. While we are experienced bicyclists we did end up in some pretty technical terrain-I had fun (crashed once) but it kinda freaked my wife out. Overall it was challenging, memorable, and fun. Thanks! Marty
Honesly the first experience was sad in ways qe went to shop and work around minimum 3x and no body aprouch us , then i aprouched thwm and from there brilient experience . The second time everiting went very smoot i had elite question us a Autistick person whom need undsrstand think was very positive . After i rode bike home gind out some issues with the build but hope when i will contack them back will be possitive expwrience us well.
Top notch service from the workshop team 👌
Brilliant customer service and my bike felt brand new when I got it back from its service and the cleanest I have seen it for a while. Thanks guys 👍🏻
Very helpful and knowledgeable,good advice
Great range of bikes and accessories. Staff are always friendly, knowledgeable and have time for you.
I WENT IN TO THE SHOP IN DARLINGTON TO BUY AN ELECTRIC BIKE. I DIDN'T REALLY KNOW MUCH ABOUT THEM. THE SALESMAN WAS EXTREMELY HELPFUL, AND PATIENT!
I MANAGED TO CHOOSE A BIKE WHICH I AM EXTREMELY HAPPY WITH.
We had a great experience at Veloline when researching and then purchasing our new Trek eBikes. The facility was clean, tidy and inviting, James gave us 100% attendance and nothing was too much trouble. On the whole a very positive experience.
Very friendly and professional staff.
Fixed my bike immediately after an impromptu visit
The staff at Trek Edinburgh are brilliant. Service and repairs are much more thorough than other bike shops I have used in Edinburgh and the Lothians by some magnitude.
Advice on accessories and new bikes is also top notch. The guys listen to your needs and recommend accordingly.
Good service and customer care. Trustworthy team.
Knowledgeable staff
Brilliant team at Beyond Bikes with their knowledge, advice and friendly service.
Very happy with the help I received in choosing my new bike.The staff are very good very knowledgeable and friendly. Would recommend Nevis cycles all day long
Fantastic service always helpful. This is my 4th bike from you and I wouldn’t go anywhere else
Son loves the bike so that’s a win and the guys in store were excellent!! Friendly, helpful and genuine. Thanks
Really good shop and really friendly staff
Good quality, good components, reliable, good warranty and aftercare. Great job with colour choices and paint designs.
Very knowledgeable and helpful when it came to picking my new bicycle. Prompt service too.