Customer Testimonials
I'd like to say that this company and its employees are superb.
My wife and I, having had no experience with cycling for many years and no understanding of new technologies, decided to give ourselves a birthday present.
We were so lucky to choose this company and its employees.
They know their stuff and are very friendly.
THANK YOU SO MUCH 👌😎👍
I had a fantastic visit to County Cycles. Everyone there is so approachable and welcoming. A big thanks to Mark for being so engaging and receptive to my ideas. It’s rare to find such personalised service!
Great value responsive & quick services & back up when you need it.
Absolutely fantastic shop this is the third time we’ve bought Bikes from wheelbase Dave. The system manager has always been very helpful. Great knowledge guided us to the right bike for my son and for my wife this time 100% would recommend this shop and certainly will be returning for the next one.
Friendly and knowledgeable team. Great for new bike purchases, accessories and servicing work.
The service was fantastic. Shout out to Adam who helped me on a very busy day.
Really appreciate your help fixing up my bike!
Very friendly and helpful staff
Thanks for such a quick delivery
It was a very efficient service.
All the staff are knowledgeable and friendly, and I know several of them by name, including the manager Adam, who is always supremely helpful. Canterbury is a busy store, but my experience of the level of service I receive is that it always feels pleasantly personal. Most products stocked in the shop are good quality, and reasonably priced. I am particularly glad that cycles UK are distributors for Marin bikes, so are obtainable, even though they have to be ordered. Thank you to everyone!
Fantastic, no drama, knowledgeable service from a team who seem to have everything you could ever need for your bike.
Superb! I highly recommend.
My motor issue was sorted out in a week by Wheelbase Ilkley where Mtb Monster had taken months to get nowhere.
Which is very disappointing considering I originally ordered the bike from them.
Wheelbase had the motor diagnosed and replaced with no fuss.
Many thanks
Great service
Front wheel puncture dealt with quickly ,very pleased with service.
I had a bike fit from Rick, very knowledgeable and patient. He has helped get me right on the bike for a ride across the Pyrenees and is now helping me after I've had a total knee replacement
Valued customer good advice on service requirements
Great service, very helpful and knowledgeable staff. Can't fault..
Brilliant service. So friendly, helpful and quick. Really appreciate you all thank you!
Staff very helpful & accommodating
Good communication throughout service. Very professional team
Great service. Really friendly and helpful. Would 100% recommend.
Excellent service
The knowledge and professionalism
C&N are about an hour from me, so not exactly a drop in shop. However, on the occasions I've visited they have all been extremely easy to deal with. Friendly, knowledgeable and happy to help.
My most recent visit was for a bike fit. Paul explained everything to me as we went along and I left with an extremely comfortable, and fast bike. I was amazed at the difference on my first ride with the new position.
Thank you C&N Cycles
Friendly and very knowledgeable staff
Trek one of the best in costumer service
This is my experience over the years
Today I had last min request for a quick service for my bike before my bike ride and they did it within a hr
Amazing experience and good customer service
honesty and punctual
Good service premium selection
Great value for KMC high end chain and fast shipping, ill definitely be shopping with them again.