Customer Testimonials
great selection of bikes and anything you might need for cycling. super helpful staff.
Excellent service! Only a few days to get a custom wheel. Thank you very much
Quick delivery and good price.
Easy to get to, quick to fix issues and good customer service
All good
Personal professional service
I rode my bike home from the shop after having it serviced and a few thing sorted out. It's now running better than new!
Not cheap, but worth it in the long run.
Very knowledgeable very competitive prices kept well informed of progress with the Bikes excellence service all round very helpful and friendly staff
Friendly helpful and knowledgable service. Everything you would want it to be.
Waiting on the bike fit, heard good things about it
Exellent bike and excellent advice from Rick I could not recommend this shop enough, exceptional service
Superb trails and the bike centre was very well stocked. We hired 3 hardtails (great quality bikes) for an afternoon and really kicked our heels. Huge enjoyment.
Nipped in to see Pete to sort out ordering an AXS dripper for the MTB.
Great pricing and service as it arrived in a few days.
I like the text notification of when goods are in too.
Collected yesterday and fitted last night….one less cable on the Orbea now.
Great service and very helpful.
Was looking for a specific part for my son’s Trek MTB and they had one in stock. Dispatched the same day.
Thanks for your help John, much appreciated.
You had what I wanted and sent it promptly. Thank you.
Service is very quiet. Staff very friendly
Great service
Products are good,very friendly & helpful staff.
Really good communication from beginning to end. Good advice given. Accessible - only a phone call away.
Iain at Chelmsford shop was incredibly helpful and knowledgeable about all things to do with the bikes. He made buying the bikes totally seamless
10/10 service from the Cycles UK in Maidstone, I was approached instantly and offered help from the moment I walked in. I explained the discomfort I was in whilst using my current bike and the advice and help I got was unmatched, they were happy for me to try out many different bikes, changing certain parts of bikes just to make sure I got the right fit. There was absolutely no pressure to buy one there and then, as we initially walked away and came back 20 minutes later to purchase. Top class service and I will be recommending them to everyone, my partner will also be buying his bike from them in the future. Extremely happy with my purchase, so thank you again.
My touring bike received an extremely good full maintenance service indeed and is now riding very well indeed - also excellent and friendly customer service. I'm impressed and will certainly use you again. Many thanks
Very professional, these guys know there onions.
Would highly recommend.
Great service, friendly, knowledgeable team. How a bike shop should be
Plenty of selection from manual bike, road bike to electric bike. They have a very good customer service, and purchasing is easy process. Recommended for family and friends.
Paul was great, very helpful and knowledgeable. Helped me pick a new bike and kept his word for when it would be ready.
Great service, always happy to help and go above and beyond.
Knowledgable, friendly and very helpful service.
Excellent service and attention to detail. Very pleased and will be back.
Great pricing and very knowledgeable