Customer Testimonials
Knowledgeable staff and a good range of products. I don’t feel stupid asking the staff questions about my bike and they are always friendly and approachable
Great service from everyone. Prompt and informative.
Good range of products.
Really friendly team.
Excellent customer service 👍
Good service , good staff
Went the extra mile fitting a rear inner tube and dislodging glass fragments from the tyre.
The staff know what they are talking about and the bike maintenance is very thorough and of a high standard. Friendly and communicate well.
Good range of road bikes in the shop.
The bike arrived fully assembled. Communication was good and delivery as planned.
fast delivery and great knowledge
Can’t thank the team enough! Sam was super helpful with my many questions regarding my daughter’s first bike - trying to arrange it on the sly for Christmas with some question marks over sizing etc! Team have been very patient - we actually went back in today with the bike for them to see her on it and ensure it’s the right size and ended up having some adjustments made to help her grow her confidence on it.
Great service, high quality lovely peoplw
Very good service paid in 2 installments for a bike for my daughter with delivery for Christmas
Helpful advice and guidance from my initial query, right through to the setting up of the bike when I came to collect it.
Your staff are fantastic. I put my decoy in for a service and they were amazing. I even had a little bow for Xmas put on it! Cheers Tegid, Grant and team!
Great customer service and knowledge.
Good range of bikes
Amazing staff, amazing service, my bike service was turned around quickly and was top quality!
Fantastic service, reserved a few months before Xmas. Easy to reserve, collection date arranged bike was ready fully assembled. Will definitely buy from Trek Shrewsbury again, staff friendly and service was awesome. Thank you
Dispatched quickly, 👍
First class friendly customer service , top shop can’t recommend enough
Great shop, with a big range across bikes, parts and clothing. The staff are so kind and knowledgeable, this place is a real gem in Manchester City centre.
I highly recommend their advice, bikes and workshop services after buying a road bike here. I will buy my next bike from here.
They are always so nice to me.
Always perfectly fixes my cycle.
Wide range of bikes. Usually have spares or equipment that you need. Helpful advice from their knowledge and experience as cyclists.
Very knowledgeable and friendly staff
The work done in my bike was to a high standard and I was kept up to date with the work.
My own opinion regarding the products and services is that:
1)You'll never be sold a dud
2) The bike inventory on the floor is impressive
3) Staff are very knowledgeable, more or less subject matter experts
4) There's a focus on options and what will work best for your needs, rather than attempting to flog items or move stock in line with a person's initial want.
5) The maintenance option is a real quality service that seals the deal
Overall, a quality customer service. Something that is rare in Ireland. Top marks!.. And well deserved
Prompt quality service
Very little
My husband loves his bike
Live near by
Very helpful and knowledgeable staff. Great range of products.