Customer Testimonials
Great bike shop with great people who look after you.
I have ordered from this store for the second time. Very good customer service and prompt delivery of goods. I can only recommend the store.
Great work on bike amd excellent care to customers. Always try their best no matter how busy they are
Excellent service, friendly and helpful.
Excellent and competent service and consulting
The high quality of the products and the rich information that you provide about them.
The shop carries a wide range of good quality stock and is always a pleasant place to visit.
The staff are always friendly and extremely helpful.
If I'm looking for something that you do not have in stock then you are always willing to find what I'm looking for and order it in for me.
Any work performed on for me is always done to the highest quality and performed promptly.
Your customer service is excellent.
The recent job that you did to build a new bike for me is a good example of the above, you were extremely helpful in helping me to specify the components that I needed to meet my requirements and worked with me to ensure that the bike was built to my satisfaction and are being very helpful in supporting me as I run the bike in.
I always enjoy coming to your shop, I've been coming for many years and hope to be doing so for many more.
Really great passionate people, super helpful with ensuring you are purchasing the correct products. Could not recommend enough. Thank you!
Even when busy the workshop and sales staff are helpful and informative. Workshop staff are not reluctant to pass on their knowledge.
Friendly, helpful staff. Great service and products.
Good customer service
Trek supplier
great advice and the personal touch only a independent bike seller can give
Great team.
Superb service.
Had one of the last discontinued Bosch 6amp Fast Chargers I was so desperately after and not over-inflated on price either like some of the other places that still have remaining stock of it. SUPER FAST delivery too, thank you! :-)
Helpful service staff
several things:
1. I feel that you sell me what I need, not what you want to sell me.
2. I get honest free advice on maintenance items that I do myself
3. You don't make me feel stupid when I've messed something up on my bike.
Very good knowledge, fast turn around.
Cube cube ebikes are well made and the sales service and aftercare provided by wheelbase in my opinion is excelent. I would recommend wheel base to anyone wishing to purchase a bike
Top quality products at competitive prices, all the staff are very knowledgeable.and always go the extra mile to ensure the customer gets a great service , highly recommend this store?
For such a wee shop there was an excellent selection of cycle shoes, and the guy that helped me find just the right pair was just so nice. Thank you Bikes of Inverness
Very friendly and professional service
Great service by Paul
Great that you are open till 6pm. Popped in for a tyre repair, very helpful
Very happy with some recent service work and a warranty issue that were both quickly resolved. Following the recent purchase of my Trek Domane there were a couple of niggles that developed after a few rides. I went back to the shop and they were happy to investigate - which they did and resolved one issue straight away, and another needed some parts on warranty. These came pretty quickly and fitted such that all niggles were resolved. Great service and communication from all the team at Saddle Safari - thank you
The staff were very helpful
We always take our e-mountain bikes to Wheelbase for their yearly service and in the past 6 years have consistently had honest detail of our bike condition and the work required.
This visit was no exception. Thanks team Wheelbase.
My 2 favourite things, Santini and Specialized
Very friendly and professional service ,,nice lads to deal with
Very good service
Great customer service