Customer Testimonials
Very efficient
Shop well stocked. Staff helpful and knowledgeable
The bikes we hired were good quality and well serviced. The online booking system was easy and the centre happily swapped one of the bikes as it wasn't the right size (they were able to do this because they weren't busy). The trail itself is very good - with different levels and skills areas. Most of it is well thought out and signposted.
Excellent service, great advice, and a superb bike.
Good quality and polite and friendly, thinking of getting an electric bike soon and will definitely be using Cooksons
Your Service is excellent
Always friendly and ever so helpful. Great knowledge and advice, can trust them which for a female is important!
Very good quality products and professional advice from the staff
Quick , responsive and knowledgable service
Staff are knowledgeable, friendly and professional :)
I like that when you walk into the shop your always met with a smile, they’re always helpful, listen to your bike woes or in one case mountain buggy woes, they’re informative, friendly, and I think fairly priced for their knowledge, experience and quality of service.
Patient, friendly, efficient
Always very supportive & trustworthy recommendations
Good advice, prompt friendly.service and well.priced.
And great Cafe
Super helpful team
Very helpful.
Polite staff
Quick service
Just a lovely helpful friendly bunch of knowledgeable ppl. Very happy to help. Great service. Thank you.
Once again a massive thank you to Jake, Laura, and Paul at Cycle Ops.
Replaced a new rear mech, hangar, and chain in record time. The bike is running smoothly again. Also have confidence in their work. Would 💯 recommend them for friendly customer service, and first rate quality of work.
Best bike shop in town! Always friendly, helpful and doing a good job.
Prompt and knowledgable repair. Very friendly and turned my bike round in less than an hour. Great shop
The service engineers take a very intelligent, long term and caring attitude to the servicing of our bicycles for which we are grateful.
A good level of service from ordering new bike to receiving and ironing out small niggles with setting up of bike.
Helpful, knowledgeable, friendly, responsive
Booked for the bike service initially booked for red but as the bike did not register this the shop did not just charge me for this but adapted charge to reflect work needed and done fabby . Shows honesty and respect for me as customer will definitely be back
Excellent service
Quick to respond and very helpful
Internet search
Great
Very please with my new bike, and staff are always willing to help and give advice
Reliable friendly service