Customer Testimonials
Despite being really busy, you were willing to offer friendly assistance and advice on my rear derailleur. Can’t thank you enough as it enabled me to continue my journey into Scotland.
Polite, knowledgeable, expectations for speed of service were managed, I consider the price very fair for what was done, an estimate was provided and adhered to, polite service which delivered faster than I’d been told to expect. I can’t think of anything you could approve. Well done!
Excellent service and advice from friendly and helpful staff
Could not ask for anything more
Lots of choices regarding e-bikes and accessories. The team are knowledgeable and very helpful and professional
Efficient, friendly service. Dai Rice is a happy customer.
Got water bottles for half price in the fandabidozie sale. Very happy with that I have to say - then to top it all i ordered my products one day and they were literally delivered the next - couldn't be more impressed if I tried. Hats off.
Dealt with very quickly
With just one week to go before the Uptonogood Mountain Bike ride I had a major failure of the hydraulic brakes on my bike. The Rides On Air, Wallingford team found a solution, ordered the new components, and fitted them all within a few days. This meant I was still able to line up on the start line in Upton village. Great service, thanks.
Good selection of bikes, accessories, materials; fantastic maintenance - both radical (last time I had a cracked front fork; this time the problems were relatively minor but Carl was very responsive to my needs, which were a bit dissimilar to those of most bike enthusiasts - so very reasonable in the cost of the maintenance.
Very helpful.
Quick carrying out the task.
Service from staff above and beyond reasonable expectations. Very happy customer!
Organised and clear pre check before repair
Friendly and experienced staff members who are approachable and keen to help.
Great customer service. met all our requirements and was fast and efficient. I had spoke to Richard a few times as I needed a lot for this order and every time he was lovely and made it easy to talk too. The bike was delivered in great time as well!
Good solid advice.
Honest response to my questions and friendly professional attitude
Always reliable, friendly + informative staff, easy to use products
The Peddlers team built some DH wheels for me literally overnight based on my last minute request to make sure I was ready for a trip to Morzine. Great customer service, great job, 5* highly recommended.
Great team, very helpful and received a great service when I purchased two bikes, would highly recommend
Always very welcoming and helpful -well done
xx
First class service, helpful and friendly advice as always.
Matt and the team go above and beyond
Fantastic service from the lads at Bikehouse. I have bought several bikes from them in the past. Nothing is a problem and they are always very happy to help.
Friendly staff. Knowledgable. Simon listened to what the customer wanted and I didn’t feel anyone was pushy with sales pressure. Also very helpful to talk to Mark who is himself a rider and sets up the bikes, who gave me excellent advice and was extremely knowledgable. Good experience.Gave me plenty of time to explore and answer my questions before buying. I felt they genuinely wanted to ensure I was a satisfied customer.
Excellent service friendly and knowledgeable staff and my bike rides beautiful smooth.
Thank you for great service
Polite, friendly and helpful staff
I experienced an issue with the rear brake pads on my bike, which made it very difficult to cycle.
Dave Mc immediately identified the issue, explained it to me, showed it to me, and then replaced the rear brake pad. He had me back on the road again in less than 10 minutes. Thank you, Dave, for delivering excellent service ahead of our Club's Sportive on Saturday. First name removed
Efficient, helpful and price conscious!
Fantastic service and very friendly, good selection of bikes in store.
Nice to have a good look around and have a coffee.
Excellent professional fitting of new Front brake tp my Specialized Turbo Levo.