Customer Testimonials
Trek products are excellent and Ridgeway Cycles are very knowledgable and give excellent service
They are always helpful with advice and honest and transparent on what workshop jobs and costs. And the quality of work is always top notch and done on time.
Quality and durable
Great service. Staff are well informed and helpful and positive.
Great service, knowledgeable staff and good prices. Will be coming back for bike service and in the future for kids bikes.
Impartial advice, friendly service, no feeling of being rushed
Very quick to send out order and deliver
Good reliable service and advice
Super customer focussed. I inadvertently placed two separate orders and they realised this. The overall shipping was consolidated to the one dispatch and they refunded one of the shipping charges. Really happy and order processing really quick. Thanks.
Really helpful staff and good products
Staff helpful and knowledgeable about the bikes and products, easy to find, park and try the bikes in the forecourt area. Without having to book a free trial if time is limited. So far good aftercare service, before the bike has its 200 miles service. All good so far. The same for the bike. Very pleased with it!!
Friendly and efficient
Jake was very helpful.No hassle easy to drop off Bike.You are my preferred Bike shop even though there is an alternative Bike shop in my Home Town of Sevenoaks i prefer to travel to Cycle ops as the service is way better in Tonbridge.
Very Professional service
Helpful staff
Very friendly and knowledgeable staff, who go the extra mile to make sure everything is done to the highest possible standard.
The shop and its team provided a very nice experience and the assistance I was given over the puncture i had suffered brilliant. Whilst one of the tech boys sorted the issue, Will provided me with a thought provoking introduction to the Forge bike which I will address with him directly about a test ride. In all, the experience was very good and the team exceptional, oh and a coffee to boot!
There is nothing like speaking to someone real before you buy something like an eMBT. They are a nice bunch of people who talk to you like a normal person. They didn't try to force anything on me but offered some options for me to decide. They have a good selection of quality ebikes. I have come away with a bike that more suited my actual needs and, to be honest, a ton of fun.
Great friendly service from all the staff that I spoke to when ordering my bike and also when I picked it up. Definitely continue to use bikes of Inverness and would recommend them to family and friends
I had my mob brakes serviced which are great now. It was also noticed that I needed other components replaced this has also been of great improvement to the bike.
Lovely staff and provide excellent service, I am a regular customer and will continue!
Next day delivery, super quick đź‘Ś
Good range of equipment, spares, parts and products. Competitive prices and great service
Super speedy delivery, great service.
Great stock Quick delivery
Great service as ever. Knowledge, speed and work done was great.
Cheltenham Cycles consistently delivers an exceptional level of service. The team’s knowledge and technical expertise are immediately apparent—nothing is ever too much trouble, and every question is handled with clarity and confidence. Whether it’s routine maintenance or more complex work, they approach every job with precision and genuine care.
What really sets them apart is the way they combine that expertise with a welcoming, friendly attitude. You’re always made to feel valued, not rushed, and they take the time to explain options and offer practical, honest advice.
It’s rare to find a business that balances professionalism, skill, and customer service so well. My bikes are always in safe hands here, and I wouldn’t go anywhere else.
great service and very helpful.
Great service from the everyone At Mourne cycles. Bike rides like a new one after.
Quick turnaround on repair. Really friendly, helpful staff. Awesome shop !