Customer Testimonials
Great service and support!
Friendly and efficient.
Very friendly and helpful staff , good quality products, and service nice to support a local business.
Enthusiastic knowledgeable. Came away with what we wanted. And cycle ready to ride away in super quick time
Reliable, quality.
Very friendly, very helpful, very efficient, job well done. Thank you.
Massive range of products, the friendliest staff who go above and beyond to help and are very knowledgeable about everything bikes
Great service and communication.
Customer care and go the extra mile to help
Good service, knowledgeable and helpful staff
Great service
Always friendly advice and service.
First time in the shop after biking for over 30 years! Lovely staff and a great selection of bikes, clothing and accessories. Will be back soon.
Great selection of bikes and full range of accessories from stock generally. If not you can order and collect from store without any delivery charges
The staff who dealt with me (Paul and Mark) were ever so helpful, and did everything to resolve my issues
Excellent service from start to finish. Staff were so helpful and the communication was really good.
Great service with a last minute problem with my ebike, what a super team!
Knowledgeable staff. Good workmanship. Quick turnaround on jobs.
Brilliant service and great friendly staff 👍
The “ go to” cycling experts in West Kent for bikes, servicing or kit. Very knowledgable and friendly team and if they can sort out a mechanical issue on the spot they’ve often do it while you wait (even in the half hour free car parking at the Castle )!
Good value - helpful staff - big range - local and easy to Bob in and get advice / checks on the new bike - knowledgeable team - bought a great bike at a very good price
Staff are incredibly helpful and always get back to you quickly.
Can't fault anything they do at the Ilkley shop. The staff are fantastic.
Great service as always
I like that they can see an issue and solve it with out it costing an arm and a leg.
Great service
Fast efficient service, excellent 👌
Great service, good advice and always very friendly
good service
I’m new to cycling - I love the store - it’s inviting, well laid out with a great combination of bikes and products.
The service is fantastic - the entire team are always welcoming, friendly and extremely helpful.
Extra kudos to James - an absolute star!
It’ll always be a 10 if Alex is working there.