Customer Testimonials
Amazing service and work by the team at Chelmsford. Cannot remember name of the tall guy but he was amazing and very knowledgeable
I’ve had a brilliant experience since the first day I enquired about buying a bike
Thank you for undertaking the service on my E bike .
10 by 10
Really knowledgeable and very helpful. I wanted to look at some Gravel Bikes but had no idea what I wanted. They took me through all options. At no point did they push me into buying just helped me understand the options and what’s out there. Ended up buying a bike and I am really pleased. Would highly recommend.
great quality bike and service
Good bikes and good service
Service was top notch and to have someone at the end of the phone who knew what they were talking about was a game changer!!
Decent variety of products in store. Only my second time visiting, but will definitely come back!
Incredibly helpful over the phone, the store were kind enough to take an item to the post office on a Saturday so it could be sent sooner as it was a bank holiday weekend. It arrived in time, despite Royal mail not actually collecting it from the post office until Tuesday (undoing all your efforts unfortunately). I could not fault the service from your staff.
Nick was extremely helpful and took the time to answer all of my questions. He was professional, polite, and went above and beyond to help me find the amflow emtb I was looking for, which are currently very difficult to source in the UK. The service was excellent from start to finish, and I really appreciated his knowledge and willingness to help. I would highly recommend Beyond Bikes and will definitely use them again in the future.
Order dispatched immediately
Very good service
Excellent friendly service with quality bikes
Nothing was a hassle and was given honest answers. Was up sold the extra equipment needed for safety and security and was advised of servicing, importance of keeping the receipt for insurance or thief purposes. Was also introduced to my new bike and given a run down. I think the staff and sales team would however, benefit in a updated remodel of the working environment (overdue refit) and improved social media sales and marketing.
Very helpful staff members and extremely pleasant
I bought an inner tube for my bike for £4.99 cf £7+ at Halfords. No brained!
Very professional approach.
The honesty that truly inspires and gives the customer confidence.
I was quoted for a silver or gold service and after checking the bike they called me and said the bike is in excellent condition and therefore they would not charge me original quoted price.
I would highly recommend Mike's family business.
Thank you team Mike keep up the great service and will always visit your store fir any bicycle repair or purchases that i might need in future.
Thank you so much!
Vip
Great service
Friendly and chatty staff, showed me the problem and chatted through options and how to put it right. Made me feel as though my bike was in good and safe hands. Has become my go to place for everything bikes.
Quick and excellent service. Work was completed to a very high standard with great attention to detail.
Great advice from people who been there, done it and got the t-shirt. Special mention to Bernie and Theo- powerhouses of knowledge and great to deal with.
Brilliant fantastic
Top class service so helpful and understanding great bikes and gear very fast delivery outstanding communication all round class
Great variety of bikes to choose from.
Helpful when I needed to alter the delivery address.
The bike came well packaged and was dispatched very quickly.
Great customer service and communication between purchase and delivery.
Very happy customer
Knowledge staff who are always happy to help and answer questions and advise. Great products available too.
We had a great experience at Trek Battersea. My son is absolutely delighted with his new bike! The staff were incredibly patient while helping him choose the right bike. They were also very professional, knowledgeable, and happy to answer all our questions. Excellent customer service from start to finish — highly recommended.
Very good service
Prompt, kind and serviced my bike well, did not overcharge too much
quick and friendly service