UK

Customer Testimonials

Report a concern   October 1, 2026 — Rated 10 out of 10 by S.W. Julie's Cycles
What do you like about our products and services?

Friendly knowledgable staff.

Report a concern   October 1, 2026 — Rated 10 out of 10 by S.B. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Great selection of bikes and accessories
Very knowledgeable staff

Report a concern   September 30, 2026 — Rated 10 out of 10 by Robert Jenkins Summit Cycles
What do you like about our products and services?

Great choice and expert service and friendly staff

Report a concern   September 30, 2026 — Rated 10 out of 10 by A.H. Skinnergate Cycles
What do you like about our products and services?

Staff are always helpful

Report a concern   September 30, 2026 — Rated 10 out of 10 by thomas Lengden Cycles UK Leigh-on-Sea
What do you like about our products and services?

Very helpful , good service

Report a concern   September 30, 2026 — Rated 10 out of 10 by N.M. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Fantastic staff
Very helpful

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.G. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Great range of products and fast delivery by DPD courier

Report a concern   September 30, 2026 — Rated 10 out of 10 by R.D.D. Pedal Power Loughborough Ltd
What do you like about our products and services?

Professional and reliable .

Report a concern   September 30, 2026 — Rated 10 out of 10 by P.B. Trek Bicycle Bicester
What do you like about our products and services?

Friendly, efficient and thorough service.

Report a concern   September 30, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Milton Keynes
What do you like about our products and services?

helpful staff

Report a concern   September 30, 2026 — Rated 10 out of 10 by Trevor Burchick Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

Great products and outstanding friendly service as usual 😃 and a special mention forPaddy - Thank you! If you want a new bike or to have your bike serviced, this is the place to come - Ihighly recommend Trek Manchester.

Report a concern   September 30, 2026 — Rated 10 out of 10 by S.D. Trek Bicycle Shrewsbury
What do you like about our products and services?

My local Trek Bicycle Shop in Shrewsbury were brilliant with a recent repair to my eBike with the repair being completed within a few hours by their Top technician - Gaz.

Report a concern   September 30, 2026 — Rated 10 out of 10 by P.T. Trek Bicycle Bracknell
What do you like about our products and services?

Service in the store was fantastic. Had a problem with a broken spoke and the shop were able to fix it same day, so back on the road again very quickly.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Alex Bray Evolution Cycles
What do you like about our products and services?

The guys are very friendly, knowledgeable and helpful. It's obvious bikes are their passion and it's not just a job for them. They've helped me multiple times and even were looking up different bikes and options to what bike and where to buy from/schemes for my son who had outgrown his bike.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Darren Bloomfield Trek Bicycle Milton Keynes
What do you like about our products and services?

Very friendly and quick to help

Report a concern   September 29, 2026 — Rated 10 out of 10 by O.G. Bikes of Inverness
What do you like about our products and services?

Knowledge service. Very helpful customer service.

Report a concern   September 29, 2026 — Rated 10 out of 10 by C.M. Bike Chain Ricci X Saint Piran Service Course
What do you like about our products and services?

Great customer service, very helpful, knowledgeable and I’m very happy with results

Report a concern   September 29, 2026 — Rated 10 out of 10 by G.C. Head For The Hills
What do you like about our products and services?

Always helpful and friendly, nothing is too small to ask

Report a concern   September 29, 2026 — Rated 10 out of 10 by P.H. Evolution Cycles
What do you like about our products and services?

Great price, prompt despatch, unfortunately let down by royal Matilda poor service.

Report a concern   September 29, 2026 — Rated 10 out of 10 by Mark Berwick Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

Trek bikes were extremely helpful in sourcing a part for my bike, which i needed the for an imminent trip abroad. Trek Manchester have always been extremely helpful and I will continue to use them for servicing and repairs.

Report a concern   September 28, 2026 — Rated 10 out of 10 by S.G. Cookson Cycles
What do you like about our products and services?

I recently had my Hope front brake caliper upgraded from an E4 to a GR4 by Cookson Cycles.

The guys are really good at what they do and always provide a top-quality service that is both friendly and professional, which is why I continue to use them.

On the day my bike was booked in they were extremely busy and initially weren't sure whether they would be able to complete the work that day. However, only an hour or two after dropping the bike off I received an email confirming that the work was complete, which was excellent.

After collecting the bike the following day, I noticed that the brake pressure felt a little low. I took it back to them and they were very helpful, booking me in for the next available appointment within a week. They carried out a brake bleed and found that there was some air in the system.

Since then, the brake has felt really good and I'm very happy with the upgrade and the work carried out.

The service from Cookson Cycles is consistently friendly, professional and helpful, and they clearly take pride in getting things right. I would certainly recommend them and will continue to use them for work on my bike.

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle St. Albans
What do you like about our products and services?

Great service. Bike is working like new.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Eric Portman Alf Jones Cycles
What do you like about our products and services?

Good communication. Bike was set up perfectly and very well packed. Many thanks to all the team for a professional and friendly experience.

Report a concern   September 28, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Bramhall
What do you like about our products and services?

Efficient, friendly and helpful service.

Report a concern   September 28, 2026 — Rated 10 out of 10 by J.P. Larkfield Cycles
What do you like about our products and services?

100% recommendations

Report a concern   September 27, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

First time purchase but product looks really good. Well packaged and plenty information.

Report a concern   September 27, 2026 — Rated 10 out of 10 by Peter Dransfield Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

First class service at Trek Fox Valley. friendly knowlegable staff. my go to ike shop.

Report a concern   September 27, 2026 — Rated 10 out of 10 by T.W. Trek Bicycle Poole
What do you like about our products and services?

The service is absolutely second to none. They go the extra mile every time they see you which is why I'll be back time after time. Thankyou all so much.you truly are great šŸ‘

Report a concern   September 27, 2026 — Rated 10 out of 10 by Hubert Sliwinski Trek Bicycle Shrewsbury
What do you like about our products and services?

I really like the quality and design of Trek bikes and accessories. The products are reliable, practical and look great. I also appreciate the helpful and friendly customer service.

Report a concern   September 27, 2026 — Rated 10 out of 10 by M.E. Trek Bicycle Bicester
What do you like about our products and services?

Friendly service , always keen to give advice and a general warm welcome every visit .
The team take the time to explain everything in detail from equipment choice to servicing you will always leave with Knowledge and confidence in the brand .


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