Customer Testimonials
Very friendly staff who were very helpful
Work done at short notice to high standard while I waited
I had a fault issue with a product i bought last year. I was really happy with the communication. The replacement reminded me to buy some more gloves which i love. A great service
Service at Trek Shrewsbury is excellent.
Bought 2 bikes and most of my equipment from them over the years.
Always had good service last purchase was a helmet and a major overhaul of one of my bikes.
They have good knowledge of there product bikes, clothing etc and are happy to give advice.
Did what they said, when they said
Great service, knowledgeable and friendly advice!
The bikes, the service, the friendliness of the staff
Quality products and knowledgeable staff
Owner & Staff are always so friendly and helpful. Very knowledgeable . We started coming to them around 2 years ago when they helped me kit my 7yr old out for a bike. He still has it now and absolutely loves it. Since then we've been for parts, service's and clothing and accessories. The only bike shop we will use and we travel an hour to get there.
Great professional friendly service with a smile
Fantastic help, very quick and efficient. Prices absolutely amazing too.
Staff were extremely helpful and went beyond their daily duties to ensure my son left the shop with a safe and useable bike. I'm very grateful for their great service. Thank you :-)
Friendly, good comms, competitive pricing and above good work. Will use again and have already recommended.
We had excellent service at this shop. All the guys were friendly and we felt very well served throughout the whole process of buying the bikes. We’re very happy with our new bikes and they were fitted out to our specifications when we collected them. Having visited other bike shops we chose to purchase at this store because of the friendly and attentive service.
Great service and selection of bikes. Took time to show me various bike options. Delighted with my new bike.
Excellent service
Once we finally got past the nightmare purchace problems. The staff at your Chelmsford branch were excellent. Very helpful.
Great service, friendly, knowledgeable, professional. Can't ask for more.
Highly recommend 👌
Excellent and knowledgeable staff, always very helpful. The bike came back from it's service looking great.
Great service
Excellent both accounts
Amazing range. Staff are so knowledgeable and helpful.
Maintenance team were very helpful and friendly. Service was completed quickly and to respected level for a reasonable price.
Professionally, friendly & fairly priced
Very well stocked shop with many products especially bikes on show , very friendly staff to answer questions and service team , very good team all round , will definitely use them again , coffee included
The store has a great selection of different branded road bikes, staff are very knowledgeable and not at all pushy, they want to make sure you get the right bike for your needs (Thank you Bernice)
Wheelbase Ilkley had been recommended to me and glad I went, I was looking for a Marida, and ended up with an amazing bike and at an excellent price, great experience and service, thanks guys, keep up the good work, cheers Tony
Staff very helpful.
I have been very happy with my bike
Comfortable & goes well
I’m waiting to talk to someone or get advise on getting another battery as I am doing a big cycle in July
Good value, posted quickly
Friendly, helpful & knowledgeable people, good environment too