Customer Testimonials
Recognisable and trusted brands, backed by honest and reliable advice. No pressure sales and great after sales care if needed. Why go anywhere else?
Great service and recommendations
Spoke to Dominic over the phone re purchase of an e-bike.
I thought it best to visit the shop as I was parting with a serious sum of money!
Dominic again was able to show me the bike we had been discussing over the phone - his knowledge of the issues relating to e-bikes and his willingness to explain and answer any questions left me with no doubt that this was the place to buy my bike from.
Thanks Dominic. The service you provided was first class! Much appreciated.
Service you can absolutely trust
I received an excellent service at your Charlestown store. Mathias was very friendly, helpful and of course knowledgeable. He prepared my bike for collection yesterday, 30th May. Prior to this Mathias was the one who noticed the bad crack on the fork of my Trek Domane during a routine service, which resulted in the purchase of this replacement bike.
Mathias is a credit to your team. Please pass on my sincere thanks to him.
Always very helpful, friendly and professional.
Team Cycleworld 😎👌🏻
Range of bikes and knowledgeable staff
Excellent service
Great choice of products and all tried and tested by staff.
Fantastic service and advise again
Friendly and very knowledgeable.
Friendly staff and lovely variety of refreshments available. Staff were very knowledgeable
Excellent communication from start to finish. Kept me fully informed on the works and the process.
Good
I am a long term customer of Wheelbase for serving and repairs - for my 3rd Specialized Rockhopper Sport now . . . and they are superb in very facet of their service department.
Friendly, efficient and professional - good value for both routine servicing and repairs. Extra impressed and grateful to Matt replacing gear cable/re-tuning gears so I could keep riding until my next service. Many thanks John
The service couldnt be better. They kept in touch, called me before any work needed doing and then explained the everything at was done to the bike to my son when we collected. First class service.
Great customer service. Very flexible approach. :Lots of knowledge. Takes time to talk through options in detail
Great shop, friendly and knowledgeable service.
Knowledgeable team giving good advice, products excellent.
Very good and efficient bike repair service.
Great staff who are friendly, professional, and do an amazing job.
Friendly and informative staff, no angling for sales .
Shop provided me with everything I needed .
Very knowledgeable and helpful staff
Good choice, good service and excellent staff
Friendly and reliable
Called in as I needed an emergency repair after crashing the bike, issue was quickly diagnosed, costed and then repair work undertaken in a swift and professional manner. Got me back on the trails 😁
Speed and efficiency. Knowledgeable staff who were all very helpful.
Great friendly service from everyone. Very personal. Good range of products.
Service was excellent