UK

Customer Testimonials

Report a concern   August 3, 2026 — Rated 10 out of 10 by A.S. Dalby Forest Cycle Hub
What do you like about our products and services?

Great friendly service. Very helpful.

Report a concern   August 3, 2026 — Rated 10 out of 10 by N.P. Mountain Mania Didcot
What do you like about our products and services?

Very knowledge and friendly

Report a concern   August 3, 2026 — Rated 10 out of 10 by P.J. eBike Centre
What do you like about our products and services?

Excellent service and products

Report a concern   August 3, 2026 — Rated 10 out of 10 by Mattias Schmitt Cookson Cycles
What do you like about our products and services?

Excellent sales experience and service by Rick and the Cookson technicians. Very happy with my purchase and the advise given.

Thanks
Matthias

Report a concern   August 2, 2026 — Rated 10 out of 10 by A.W. Bikes of Inverness
What do you like about our products and services?

Professional and reliable service and trusted to look after my bike as if it were their own. I appreciate the honest advice and information provided regardless of my knowledge or experience of cycling.

Report a concern   August 2, 2026 — Rated 10 out of 10 by S.P. Clifden Bike Shop
What do you like about our products and services?

Snapped chain and the team sorted me out within the hour despite being peak season. Great service

Report a concern   August 2, 2026 — Rated 10 out of 10 by Deborah Hutchinson Evolution Cycles
What do you like about our products and services?

Fantastic job by Evo Cycles, brought my bike through the green commute initiative and Evo were exceptional. Made sure my bike was safety checked before collection and provided all the information I needed as a new e-bike owner on collection.
Fantastic team a credit to independent bike shop community.
Thank you to the team.

Report a concern   August 2, 2026 — Rated 10 out of 10 by P.B. Beics Brenin
What do you like about our products and services?

Excellent all round. The service was efficient and friendly; the hire bikes were of very good quality; the price was reasonable; the parking was convenient; and the location and mountain biking courses were first rate. An absolutely brilliant day out.

Report a concern   August 2, 2026 — Rated 9 out of 10 by D.F. Cycles UK Canterbury
What do you like about our products and services?

Friendly staff and excellent customer service

Report a concern   August 2, 2026 — Rated 10 out of 10 by Russel Chilcott Cycle-Ops
What do you like about our products and services?

I put my bike in for to check gears and brakes and within 2 hours was ready to collect

Report a concern   August 2, 2026 — Rated 10 out of 10 by Richard Fellows Summit Cycles
What do you like about our products and services?

I haven't bought a bike for a long time and was very well looked after by the staff, having a fit for the saddle height and instructions on essential bike maintenance.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Joe Negal Cycles UK Maidstone
What do you like about our products and services?

Poppy serviced my Sons bike and took the time to explain exactly what work had been carried out and what future work would need doing.
As always, excellent service, just a really nice team who have never let me down.
I will not use anyone else now.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Ken Kenyon Trek Bicycle Bramhall
What do you like about our products and services?

I had to have a warranty job done on my bike last week. Mike did a brilliant job on what I thought was a tricky repair. Not only that his communication and ability to cement a relationship were superb. I'm already telling everyone I know how pleased I am.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Paul Beresford Summit Cycles
What do you like about our products and services?

Summit were really helpful in finding me my first eMTB (at the age of 66!).

Initially I hired an XL (I’m 6’6”) Trek Rail+ 5 at their bike hire centre at Coed y Brenin. Jim the manager there was really knowledgeable, helpful and patient with no pressure to buy.

I opted to buy the bike from Summit’s shop in Aberystwyth as closer to my home. The bike was set up exactly for my height and weight etc. and was ready for collection with my additions when promised. Gaz at Aberystwyth was particularly helpful and knowledgeable.

I can thoroughly recommend Summit for both bike hire in Coed y Brenin (where they have4 a good range of eMTBs from XL to S, Trek and Specialised) and bike sales where they have a large, well-stocked shop in Aberystwyth, both locations with friendly, knowledgeable staff.

Oh and finally, the trails at Coed y Brenin are awesome.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Steven Hatfield Big Bear Bikes
What do you like about our products and services?

Super friendly and knowledgeable local bike shop, excellent service as usual

Report a concern   August 2, 2026 — Rated 10 out of 10 by B.M. Veloline
What do you like about our products and services?

Friendly helpful staff

Report a concern   August 2, 2026 — Rated 10 out of 10 by N.F. OE Bikes
What do you like about our products and services?

I love the variety in store and the detailed website. Also staff are very friendly and knowledgeable about the products they sell in the store in Mullingar.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Phil Chisholm Peddlers Cycles
What do you like about our products and services?

"Peddlers: A Dangerous Place to Visit"

Peddlers is a dangerous place to visit. Though when your bike needs an F1 pit stop, it is the only place to go.
You begin to tremble as you push your cycle past row after row of new, attractive, gleaming machines. It is not merely the fantastic colours. It is the technology: magical gears, powerful motors, and enormous 900-watt batteries.

I knew I had to escape, and quickly. I could already feel my debit card growing hot in my pocket.
The pit stop was rapid. I left Peddlers in a cold sweat, relieved to have survived without buying another bicycle.

Then my phone pinged.
Hayley had sent me an email containing the price of the beautiful new bike I had been admiring.

I closed my eyes.
I began to dream...
"How many bicycles are too many? Surely, the correct answer is always one more!"

Pip of Redcar.

Report a concern   August 2, 2026 — Rated 10 out of 10 by K.G. Trek Bicycle Bicester
What do you like about our products and services?

Friendly and knowledgeable team

Report a concern   August 2, 2026 — Rated 10 out of 10 by L.H. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Great service from Sam, friendly feeling shop, super clean and bright with everything you need in one place.

Report a concern   August 2, 2026 — Rated 10 out of 10 by P.S. Rides on Air Cycles
What do you like about our products and services?

Great service as usual

Report a concern   August 2, 2026 — Rated 10 out of 10 by Warren Keeys Cycles UK Chelmsford
What do you like about our products and services?

Great service

Report a concern   August 2, 2026 — Rated 10 out of 10 by A.G. Cycles UK Maidstone
What do you like about our products and services?

Incredible Knowledge, friendly and very helpful

Report a concern   August 2, 2026 — Rated 10 out of 10 by M.M. Bikes of Inverness
What do you like about our products and services?

Excellent customer service, friendly and helpful staff who know bikes. A pleasure to deal with.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Adam Martyn Cycle-Ops
What do you like about our products and services?

Súper impressed by the professionalism and speed of service. Thank you

Report a concern   August 2, 2026 — Rated 10 out of 10 by C.B. Bikes of Inverness
What do you like about our products and services?

Just bought a new bike from Bikes of Inverness and couldn’t be happier with the advice, help and customer service that I received through the process of buying the bike.
As soon as you walk in the shop you get a friendly welcome and it’s obvious that there’s a wealth of experience there, that the guys are only too happy to pass on.
I’ll definitely be returning to buy any required accessories and for bike servicing too.
Massive thanks to all at Bikes of Inverness. 👍

Report a concern   August 2, 2026 — Rated 10 out of 10 by R.R. Saddle Safari
What do you like about our products and services?

Personalised customer service and advice regarding which bike was best for my cicumstamnces

Report a concern   August 2, 2026 — Rated 10 out of 10 by Peter Scannell Trek Bicycle Milton Keynes
What do you like about our products and services?

I picked up a puncture but forgot to bring my bike bag with me! The guys in the shop were great. They got me sorted and Ifinished my ride. Even got a great cup of coffee as well!

Report a concern   August 2, 2026 — Rated 10 out of 10 by V.B. Cycles UK Maidstone
What do you like about our products and services?

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Report a concern   August 2, 2026 — Rated 10 out of 10 by A.H. Dalby Forest Cycle Hub
What do you like about our products and services?

It’s fab to go into a shop and receive such amazing customer service. Adam and the team have great knowledge, they were really helpful when I was testing out and choosing my bike. Then when I collected it they went the extra mile to make sure my accessories were fitted, it was in great working order and I was happy. I didn’t feel like just another sale but like they cared that I was happy with my new bike - I’m thrilled with it. I’d highly recommend for the service, expertise and friendliness - none of which you’d get if you shopped online.


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