UK

Customer Testimonials

Report a concern   August 2, 2026 — Rated 10 out of 10 by J.B. Richmond Cycles
What do you like about our products and services?

Very responsive

Report a concern   August 2, 2026 — Rated 10 out of 10 by Andrew Grainger C & N Cycles
What do you like about our products and services?

Expert knowledge, prompt, efficient and friendly service

Report a concern   August 2, 2026 — Rated 10 out of 10 by A.B. Veloline
What do you like about our products and services?

Last minute purchase, staff were very helpful and looked after me well. Thanks

Report a concern   August 2, 2026 — Rated 9 out of 10 by F.W. Nevis Cycles
What do you like about our products and services?

Helpful and knowledgeable

Report a concern   August 2, 2026 — Rated 10 out of 10 by N.N. OE Bikes
What do you like about our products and services?

I ordered a Scoot XL this week, and I was very happy with the service.
I found the bike on the web site, then rang to clarify delivery and collection options, and spoke to Paul, who could not have been more helpful. I completed the order online and when I collected it on Saturday, it was assembled and good to go. Excellent service all around.

Report a concern   August 2, 2026 — Rated 10 out of 10 by M.M. Cycle Centre Newcastle
What do you like about our products and services?

First time using the cycle centre for servicing my bike, and it was great kept informed as to what was required and the price was very reasonable for the work that was done. Would recommend using them.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Kenneth Harris Cycle-Ops
What do you like about our products and services?

1st class service
Nothing to much trouble

Report a concern   August 2, 2026 — Rated 10 out of 10 by S.E. Penny Farthing Cycles
What do you like about our products and services?

I have been a customer for over 10 years. Graham and his colleagues in Penny Farthing are straight honest and most importantly treat every customer as a person. First name removed

Report a concern   August 2, 2026 — Rated 9 out of 10 by Gregory Coaker Wheelbase Lake District
What do you like about our products and services?

Had a great experience buying a bike online with Wheelbase. Was originally advised 1-2 weeks delivery time which was expected, but after ordering it the bike then came the next day! Paid for the premium delivery and set up and the bike was well put together with no issues. Had several emails and calls throughout the process so communication was excellent, and the price was reasonable too. Would definitely use them again.

Report a concern   August 2, 2026 — Rated 10 out of 10 by R.B. Trek Bicycle Bicester
What do you like about our products and services?

Staff, particularly Ben , were patient , clear in explanations about types of E-bikes. He allowed us to trial ride the bikes we were interested in & whilst advised us on locks etc did not force a sale.
The team in service were also helpful with pointers & advice.
I will probably be bringing my road bike in for service as really appreciated honesty of staff.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Ben Fermor Cycles UK Maidstone
What do you like about our products and services?

Always knowledgeable and competant, quick efficient service

Report a concern   August 2, 2026 — Rated 10 out of 10 by Christopher Evans Cheltenham Cycles
What do you like about our products and services?

Professional and friendly. Very good service and advice, reasonable prices .

Report a concern   August 2, 2026 — Rated 10 out of 10 by Charlie Watkins Cycleshack Lewes Ltd
What do you like about our products and services?

Miles was very informative and patient.
Matt was also helpful and knowledgeable.
A great professional service

Report a concern   August 2, 2026 — Rated 10 out of 10 by T.C. Trek Bicycle Bath
What do you like about our products and services?

Good well built products and good friendly service.

Report a concern   August 2, 2026 — Rated 10 out of 10 by J.H. Mountain Mania Carterton
What do you like about our products and services?

Helpful staff and good service

Report a concern   August 2, 2026 — Rated 10 out of 10 by Stewart Samson Cycles UK Maidstone
What do you like about our products and services?

Very knowledgeable, very quick to help out and made the whole process easy as possible.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Linda Simpson Bay Cycles
What do you like about our products and services?

Friendly professional service from Jez Lisa and the team!

Report a concern   August 2, 2026 — Rated 10 out of 10 by L.C. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Excellent advice, especially regarding size to future proof 11 year olds bike lasting him for longer.

Report a concern   August 2, 2026 — Rated 10 out of 10 by D.B. Roots Cycles Ltd
What do you like about our products and services?

Great knowledgeable and friendly service. Lovely to have a wee chat too!

Report a concern   August 2, 2026 — Rated 10 out of 10 by P.B. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Good range of products and knowledgeable staff

Report a concern   August 2, 2026 — Rated 10 out of 10 by S.M. OE Bikes
What do you like about our products and services?

Efficient service and I got exactly what I looking for.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Sara Cawood Big Bear Bikes
What do you like about our products and services?

We came to buy our daughter a bike and Oliver could not of been more helpful. Your range of bikes and accessories was amazing too.

Report a concern   August 2, 2026 — Rated 10 out of 10 by S.L. Trek Bicycle Bicester
What do you like about our products and services?

The products are excellent quality and the service is professional and honest

Report a concern   August 2, 2026 — Rated 10 out of 10 by Ian Roberts Alf Jones Cycles
What do you like about our products and services?

Huge stock, great quality, friendly and knowledgeable staff.

Report a concern   August 2, 2026 — Rated 10 out of 10 by Andrew Nelson Wheelbase Lake District
What do you like about our products and services?

Knowledgeable and friendly service

Report a concern   August 2, 2026 — Rated 10 out of 10 by T.E. Summit Cycles
What do you like about our products and services?

Always good service and sttaff are always helpfull

Report a concern   August 2, 2026 — Rated 10 out of 10 by D.R. Trek Bicycle Bramhall
What do you like about our products and services?

customer service

Report a concern   August 2, 2026 — Rated 10 out of 10 by Arran Bailey Cycles UK Maidstone
What do you like about our products and services?

Excellent customer service from knowledgeable staff.

Report a concern   August 1, 2026 — Rated 10 out of 10 by Jacky Cook C & N Cycles
What do you like about our products and services?

Fantastic service. They collected my bike Wednesday. Received my quote Thursday and it was ready for me to pick up on the Friday. Highly recommend.

Report a concern   August 1, 2026 — Rated 10 out of 10 by A.K. Primo Cycles
What do you like about our products and services?

Very good you are always give people good jobs


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