Customer Testimonials
Part was repaired in advance of date booked in and at reasonable cost.
It was exactly what I was looking for and the member of staff that looked after us was very friendly and helpful.
The staff care about the customers and the personal service they provide. The bikes are competitively priced with a wide range.
Knowledgeable, customer focused, thorough
Richard James and Tom are always there to help with a problem great service and plenty of bikes to choose from. No rushing you.
Beyond Bikes did my brake check within a couple of hours of dropping off my bike. Really impressed
They were very helpful & friendly. The repair of my bike was completed to a high standard and also very quick.
Friendly & knowledgeable service.
I got help identifying the correct inner tube for my bike and it fitted perfectly.
Good stock of bikes. Good knowledge. Straight forward purchase and delivered to my door.
The service I received from your team today was amazing. I needed a part and the team went out of there way to help - Amazing
Very helpful over the phone and the service engineer has a wide knowledge of bicycle brands and how to set them up. I will definitely be returning with servicing /repairs to our MTB’s.
When I visited the Ilkley store to pick up my Brompton Electric G Line, I was greeted with friendly staff making the pickup experience feel excellent. Overall, the process was smooth which I am extremely pleased about. However, a problem occurred when they have notified me that they could not find the charger that was included with the bike but they said that they are going to post it to my address so hopefully that goes through (I will contact them for updates if there are any). Regardless of that, overall still a good experience and I would visit them again in the future.
Very helpful staff. Process for a trade in was transparent also
The employee who helped us was very patient and friendly.
Excellent bikes and accessories. The best service around, the shop is so well run. Great expertise and they go out of their way to assist you. I couldn't recommend highly enough.
Good booking system and clearly explained everything.
Amazing friendly helpful service
Friendly staff and Fast efficient service
A very thorough and sucessful bike fit. Pain I used to get on long rides has gone.
Very knowledgeable sales staff & a good workshop.
Ridgeway cycles are a fantastic bike shop. The staff are very knowledgeable and genuinely seem to enjoy what they do. We always use their services to fix any issues with our bikes and would strongly recommend them. They also sell a great variety of bike supplies.
Helpful, friendly service, good location for collecting, ease of one-way hire to do linear trails, really good e- mountain bikes.
Great service
Great Knowledge & friendly staff.
Knowledgeable guys
A lot of experience
Helpful & friendly
Awesome service, used them for years. They look after you.
Al the staff are courteous and know the knowledge of the bikes, very helpful and happy to help
Fantastic service and price on the new bike order. Gave lots of good advice on the bike and mtb in general
Love the trek range bought a rail 8 ebike and it is a game changer no pressure to buy tried a couple of different demo models at the shop just had it 1st free service and again great all round service by professional friendly staff