Customer Testimonials
The team are friendly, approachable and knowledgable. The fact that the specialism is Trek bikes only means that there’s a higher technical knowledge of the products than many other bike dealers. Basically, the guys know what they are doing and I trust them
Quality hire bikes (hard tail mtb), friendly and helpful staff. The trails cover lovely scenic terrain, just a pity that funding for the excellent cafe and info centre has been withdrawn. The car park was very busy when we left around midday.
I was sure that in the past the berms on blue loop 1 were properly maintained and made for an excellent section whereas the exposed rocks that remain are not ideal for young riders of which there were 3 in our party.
Good idea to create gravel trails, the latest buzz in cycling but I come for the mtb experience.
Great service from initial enquiry to collecting our E Bikes would definitely recommend Larkfield cycles to friends and family and will continue to shop locally to support independent business
The very friendly and helpful staff. The quality of the products and the accessibility of the store.
My Dad rocked up to Scotland with a completely buckled. Thanks so much to Nevis Cycles for getting my Dad back up and going on his EV bike so quickly!!
Used the workshop previously and always found friendly helpful staff. Yes there is a few weeks wait for a booking slot but that is a good sign.
My only slight complaint would be a full disclosure of price per hour of the work to be carried out, with a estimated time it would take for the job I requested.
Review here is about the ordering/delivery process. All worked out very well, ordered on the weekend and got it by the next Friday. No complaints.
It's local.
My repair was completed very quickly.
Staff were helpful and pleasant.
Great service from the Trek team, St Albans!
Excellent in-depth knowledge of bicycles and accessories , excellent highly skilled workshop who have always carried out first class work for me .
Staff friendly and knowledgeable
Knowledgeable and helpful staff, always happy to help and "no questions asked" when I take in something I've broken for them to put right...
The staff know about the products on sale and can give good advice. More important, they know me as a regular customer !
10 to be honest purely because of the customer service and how genuine and polite you guys are, also how quick the bike came and was ready to ride, aswell as a free service that comes with when you buy the bike,
Thank you very much,
I have been a customer to C&N Cycles for nearly thirty years. The quality of goods and their technical service has been on the front of the curve with the changes in styles and technology within the industry. The advice recieved to date, both technical and practical has always been unbiased to any particular manufacturer and helpful to the likes of me the end user in making an informed decision on any particular product.
The quality of mechanical services and repairs at C&N has always been at the high end and they continue to deliver in a professional and timely fashion, always with sound advice.
Very friendly staff and seem to have a good stock in the shop.
You had everything we needed and were so helpful and patient with us when we came to buy a mountain bike with our dog.
Very happy with the whole service process, from order through to collection - thanks.
Great customer service with quality workmanship and good advice. A trustworthy business.
Nice bicycles, brilliant customer service
Staff were great, very knowledgeable and offered honest advice.
Staff were friendly.
Great trek bikes (madone) very helpful staff
Great staff. Approachable and easy to talk to
Super Service and very helpful staff
Excellent quality bikes and friendly and helpful staff. My wife’s bike was serviced and a few other bits fixed on it, they informed me what needed doing and had it done in a flash. I’d definitely buy my next bike from here when the time comes.
Thanks a lot,
Ian Megarry
Very helpful. Nothing is too much trouble. A great range of products.
Service was excellent
Recognisable and trusted brands, backed by honest and reliable advice. No pressure sales and great after sales care if needed. Why go anywhere else?
Good Quality and Service