UK

Customer Testimonials

Report a concern   September 8, 2025 — Rated 9 out of 10 by Richard Gilmore Wheelbase Lake District
What do you like about our products and services?

One on one customer service is great. Excellent knowledge and information.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Anthony Mason Cycleshack Lewes Ltd
What do you like about our products and services?

excellent products and very very good service. would definitely recommend

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.B. eBike Centre
What do you like about our products and services?

Great service, knowledgeable and friendly. People you can trust

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.H. Cycles UK Greenwich
What do you like about our products and services?

Very helpful and knowledgeable. Flexible in taking the request of service earlier when there is unexpected availability.

Report a concern   September 8, 2025 — Rated 10 out of 10 by P.N. OE Bikes
What do you like about our products and services?

Items were in stock and dispatched same day

Report a concern   September 8, 2025 — Rated 9 out of 10 by P.L. eBike Centre
What do you like about our products and services?

Good choice of bikes, very knowledgeable & no hard sell

Report a concern   September 8, 2025 — Rated 10 out of 10 by Mathew Davison Big Bear Bikes
What do you like about our products and services?

Very friendly, gave good advice and was very Polite and courteous. Answered any queries we had and made the whole process very easy, my son loves his new trek bike and we will certainly be back for more with a family of 10 kids and all of them being into there bikes it could cost me a fortune.

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.W. Trek Bicycle St. Albans
What do you like about our products and services?

Super fast delivery!

Report a concern   September 8, 2025 — Rated 10 out of 10 by V.D.D. Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

Love my Trekd district 2 equipped bike. Finally a bike you can just get on and use for commuting or shopping or day tripping.
Manchester bike shop was friendly and helpful. It took a little while to get the bike but then it was equipped and I live in London. Very happy with the spec and bike.

Report a concern   September 8, 2025 — Rated 10 out of 10 by W.B. Cycles UK Maidstone
What do you like about our products and services?

Extremely helpful staff and very good quality products, thoroughly recommend.

Report a concern   September 8, 2025 — Rated 10 out of 10 by O.D. Cyclefit
What do you like about our products and services?

very happy with all the service provided

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.F. Trek Bicycle Bristol
What do you like about our products and services?

Efficient, knowledgeable and personable.

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.B. Trek Bicycle Bristol
What do you like about our products and services?

Really Friendly knowledgable staff. Excellent great work on my bike!!! thank you

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.B. Trek Bicycle London Battersea
What do you like about our products and services?

Your colleagues were beyond helpful in explaining everything and just being very friendly.

Report a concern   September 8, 2025 — Rated 10 out of 10 by D.V. Beyond Bikes
What do you like about our products and services?

Great bikes, excellent service and ability to demo.

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.K. Richmond Cycles
What do you like about our products and services?

Top service as always. Special thanks to Anthony and Nick. Your help is always much appreciated, thanks again.

First name removed

Report a concern   September 8, 2025 — Rated 10 out of 10 by Iain Wharton Bigpeaks.Com Ltd
What do you like about our products and services?

Brilliant service. Very helpful stuff. Didn't rush you. Happy to have a chat about what you need

Report a concern   September 8, 2025 — Rated 10 out of 10 by B.K. York Cycleworks Ltd
What do you like about our products and services?

Quick turn-around time, and home pick-up and delivery to reassemble and tune our bikes; one less thing for us to have to worry about, which was much appreciated!

Report a concern   September 8, 2025 — Rated 10 out of 10 by Paul Green Bike Chain Ricci X Saint Piran Service Course
What do you like about our products and services?

Arfter having a conversation with the team I decided to buy the trek powerfly e bike for mountain biking plus the rest .(can't afford full suspension lol) great service. Great advice.
Highly recommend.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Tony Toynton Wheelbase Lake District
What do you like about our products and services?

Top quality wheels at a very competitive price and the customer service was A1

Report a concern   September 8, 2025 — Rated 10 out of 10 by Richie Mason Ridgeway Cycles
What do you like about our products and services?

Great friendly and knowledgeable team. Would highly recommend them.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Adrian Bates Saddle Safari
What do you like about our products and services?

Great friendly service

Report a concern   September 8, 2025 — Rated 10 out of 10 by G.F. Head For The Hills
What do you like about our products and services?

Great friendly service

Report a concern   September 8, 2025 — Rated 10 out of 10 by D.W. Trek Bicycle London Battersea
What do you like about our products and services?

Friendly helpful staff and excellent bikes!

Report a concern   September 8, 2025 — Rated 10 out of 10 by P.L. Velo Culture
What do you like about our products and services?

I found Stephen and Richard very knowledgeable, helpful and patient in giving sound advice on what bike best suited my needs.
They are both real biking enthusiasts themselves.

Report a concern   September 8, 2025 — Rated 10 out of 10 by J.D. Cyclefit
What do you like about our products and services?

Great advise
quick turnaround
excellent service and build;
Barna is the best

Report a concern   September 8, 2025 — Rated 10 out of 10 by Julia Stollard Summit Cycles
What do you like about our products and services?

Fitting me in and giving great advice

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.F. Cycles UK Chelmsford
What do you like about our products and services?

Good customer service

Report a concern   September 8, 2025 — Rated 10 out of 10 by P.B. Trek Bicycle Bristol
What do you like about our products and services?

Excellent mechanics with extensive knowledge & experience.
Having bought a new gravel bike in April it developed a loud creek, I returned it to shop I’d bought it from who were unable to solve problem. Trek díagnosed problem & then sourced part & fitted. Test road bike earlier, amazing!! Very pleased

Report a concern   September 8, 2025 — Rated 10 out of 10 by Shaun Dunn Cycles UK Maidstone
What do you like about our products and services?

The friendly & very helpful service they provide.
Maidstone 5 stars.


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