UK

Customer Testimonials

Report a concern   September 9, 2025 — Rated 10 out of 10 by R.N. Cookson Cycles
What do you like about our products and services?

Friendly and professional company with attention to detail. First class service, new bike came well packaged and even had a call from the guy building up my bike to ask some details so he could set up my suspension correctly.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Tony Elsdon Peddlers Cycles
What do you like about our products and services?

Very friendly and very helpful

Report a concern   September 9, 2025 — Rated 10 out of 10 by Kate Parsons Summit Cycles
What do you like about our products and services?

I've used Summit for services and repairs previously, and I recently bought a new MTB from them. The service they provide is second-to-none, they're professional and friendly, and they have endless patience for stupid questions!
I can't recommend them enough. They're a local business but their prices are still very competitive. If you want friendly, expert, non-judgmental advice, go pay them a visit.

Report a concern   September 9, 2025 — Rated 10 out of 10 by P.L. Bay Cycles
What do you like about our products and services?

Great Service by trusted Professionals

Report a concern   September 9, 2025 — Rated 10 out of 10 by Graham Matthews Saddle Safari
What do you like about our products and services?

Very helpful people great Service

Report a concern   September 9, 2025 — Rated 10 out of 10 by S.F. eBike Centre
What do you like about our products and services?

Always friendly and very helpful

Report a concern   September 9, 2025 — Rated 10 out of 10 by A.P. Bikes of Inverness
What do you like about our products and services?

Friendly staff

Report a concern   September 9, 2025 — Rated 10 out of 10 by S.J. Cycles UK Leigh-on-Sea
What do you like about our products and services?

General level of service. Prompt and reasonably priced.

Report a concern   September 9, 2025 — Rated 10 out of 10 by John Richards Saddle Safari
What do you like about our products and services?

A very good sales/service team. Nicely laid out shop. A very good experience. Special mention for Cassius for arranging my trike service and Dan for my game changing magnetic pedals

Report a concern   September 9, 2025 — Rated 10 out of 10 by Mike Wright Saddle Safari
What do you like about our products and services?

Required a Derailleur Hangar in an emergency, they had it and supplied immediately .

Report a concern   September 9, 2025 — Rated 10 out of 10 by Nigel Clemmey Cycle-Ops
What do you like about our products and services?

First time I had used these guys - my Specialized bike needed a full overhaul and I thought I might need to buy a new bike . They said no it was more economic to repair. I had tried other shops was told it would take 3 weeks these guys had it ready in 3 days and it came in under budget. Friendly helpful service when I dropped it off and picked it up and they also said to bring it as back in after a few rides to tighten up cables etc - brilliant from start to finish will delude them again and 100 percent recommend them.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Joe Newman Cycles UK Canterbury
What do you like about our products and services?

I was very happy with the service as I explained I had ordered a bike from another store but was then let down by them letting it go.

The staff a Canterbury were very helpful and the bike was in store and was ready to be collected at the end of the week.

Joe

Report a concern   September 9, 2025 — Rated 10 out of 10 by Jeff Mercuri Cycles UK Greenwich
What do you like about our products and services?

Friendly and knowledgeable staff

Report a concern   September 9, 2025 — Rated 10 out of 10 by D.M. Cycle Centre Express
What do you like about our products and services?

Very friendly great ride to TyneMouth

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Great advice about products from staff, no hard sell & a good bike service at a fair price.

Report a concern   September 8, 2025 — Rated 10 out of 10 by C.L. Cycles UK Maidstone
What do you like about our products and services?

I went in not knowing much about the bike I wanted, left ordering a bike and accessories.

Couldn't be happier with my purchase.

Report a concern   September 8, 2025 — Rated 9 out of 10 by M.E. Wheelbase Lake District
What do you like about our products and services?

Plenty of bikes and knowledgeable staff

Report a concern   September 8, 2025 — Rated 10 out of 10 by M.H. Cycles UK Greenwich
What do you like about our products and services?

Very helpful, quick and professional. Helped me out of a fix!

Report a concern   September 8, 2025 — Rated 10 out of 10 by I.F. Trek Bicycle Sheffield Fox Valley
What do you like about our products and services?

Very prompt dispatch and delivery.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Michael Kilmartin Big Bear Bikes
What do you like about our products and services?

Helpful staff. Well informed. Explained the detail about the bike at the he correct level for the whole family

Report a concern   September 8, 2025 — Rated 10 out of 10 by Warren Sutherland Wheelbase Lake District
What do you like about our products and services?

I reserved a Cannondale Topstone Carbon at a great price. Staff at the shop were very helpful on the phone and helped me understand the steps for purchasing via cycle-scheme. Once the voucher came through again, the team were super helpful arranging shipping. Bike was delivered in a few days, top quality build and packaging. Delighted with the bike and the whole experience.

Report a concern   September 8, 2025 — Rated 10 out of 10 by Andrew Bull Cycles UK Maidstone
What do you like about our products and services?

range and knowledge

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.R. Trek Bicycle Shrewsbury
What do you like about our products and services?

The staff and service team are great to deal with.

Report a concern   September 8, 2025 — Rated 10 out of 10 by L.D. Big Bear Bikes
What do you like about our products and services?

Quality bikes and the service in the shop was very good and personable

Report a concern   September 8, 2025 — Rated 10 out of 10 by James Morgan Mud Dock Cycleworks
What do you like about our products and services?

Friendly, kind and knowledgeable staff. Special thanks to Sonny who was brilliant. And very patient while we took time to decide.

Report a concern   September 8, 2025 — Rated 10 out of 10 by G.M. eBike Centre
What do you like about our products and services?

Very helpful
So friendly
Went the extra mile

Report a concern   September 8, 2025 — Rated 10 out of 10 by Nicky Marlan Cycle-Ops
What do you like about our products and services?

Great team, friendly and helpful service

Report a concern   September 8, 2025 — Rated 10 out of 10 by A.R. Trek Bicycle London Battersea
What do you like about our products and services?

Absolutely brilliant service. Very friendly staff!

Report a concern   September 8, 2025 — Rated 10 out of 10 by Richard Lavberick Wheelbase Lake District
What do you like about our products and services?

Great knowledge and a no pressure sales team made the experience of buying a new bike effortless, and the price was good also I came away feeling I’d got a genuinely good deal

Report a concern   September 8, 2025 — Rated 10 out of 10 by S.S. Bikes of Inverness
What do you like about our products and services?

Friendly service and a speedy repair


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