Customer Testimonials
Very friendly and very helpful
I've used Summit for services and repairs previously, and I recently bought a new MTB from them. The service they provide is second-to-none, they're professional and friendly, and they have endless patience for stupid questions!
I can't recommend them enough. They're a local business but their prices are still very competitive. If you want friendly, expert, non-judgmental advice, go pay them a visit.
Great Service by trusted Professionals
Very helpful people great Service
Always friendly and very helpful
Friendly staff
General level of service. Prompt and reasonably priced.
A very good sales/service team. Nicely laid out shop. A very good experience. Special mention for Cassius for arranging my trike service and Dan for my game changing magnetic pedals
Required a Derailleur Hangar in an emergency, they had it and supplied immediately .
First time I had used these guys - my Specialized bike needed a full overhaul and I thought I might need to buy a new bike . They said no it was more economic to repair. I had tried other shops was told it would take 3 weeks these guys had it ready in 3 days and it came in under budget. Friendly helpful service when I dropped it off and picked it up and they also said to bring it as back in after a few rides to tighten up cables etc - brilliant from start to finish will delude them again and 100 percent recommend them.
I was very happy with the service as I explained I had ordered a bike from another store but was then let down by them letting it go.
The staff a Canterbury were very helpful and the bike was in store and was ready to be collected at the end of the week.
Joe
Friendly and knowledgeable staff
Very friendly great ride to TyneMouth
Great advice about products from staff, no hard sell & a good bike service at a fair price.
I went in not knowing much about the bike I wanted, left ordering a bike and accessories.
Couldn't be happier with my purchase.
Plenty of bikes and knowledgeable staff
Very helpful, quick and professional. Helped me out of a fix!
Very prompt dispatch and delivery.
Helpful staff. Well informed. Explained the detail about the bike at the he correct level for the whole family
I reserved a Cannondale Topstone Carbon at a great price. Staff at the shop were very helpful on the phone and helped me understand the steps for purchasing via cycle-scheme. Once the voucher came through again, the team were super helpful arranging shipping. Bike was delivered in a few days, top quality build and packaging. Delighted with the bike and the whole experience.
range and knowledge
The staff and service team are great to deal with.
Quality bikes and the service in the shop was very good and personable
Friendly, kind and knowledgeable staff. Special thanks to Sonny who was brilliant. And very patient while we took time to decide.
Very helpful
So friendly
Went the extra mile
Great team, friendly and helpful service
Absolutely brilliant service. Very friendly staff!
Great knowledge and a no pressure sales team made the experience of buying a new bike effortless, and the price was good also I came away feeling I’d got a genuinely good deal
Friendly service and a speedy repair

Friendly and professional company with attention to detail. First class service, new bike came well packaged and even had a call from the guy building up my bike to ask some details so he could set up my suspension correctly.