Customer Testimonials
Helpful and knowledgeable staff. Good centrally located store with plenty of choice and reasonable prices.
Great service and products from a knowledgeable and friendly staff at Cycle Technology. Thank you Dan and team.
Allan Greasley
Friendly staff and quick efficient service
Great service all over
Fast friendly service
The whole place is just great and the service is very good
Excellent service
Fantastic Place, great and friendly service, would recommend to anyone.
The Tring shop kindly help sort out my son‘s derallieur and the hanger. They took the bike in on the spot and I was able to collect the following day. Friendly and efficient.
Rescued me with exceptional service and friendliness when my chain broke on Way of the Roses! Thanks team!
Personable and helpful mechanic. Swift service. Bike running nicely now. Thank you
I think the bikes are good looking
Sceptical aging Mountain Biker of 35 years FINALLY takes the plunge on an Ebike after sooooo many years of slogging it out.
I wandered into the Bristol Trek store in a daze in the early spring having read multiple online reviews of what sort of Ebike I needed and completely open minded about spec and budget. I ended up at a Trek store on the basis I wanted to return to brand that I knew had solid R&D budgets and good local support. I was in that cohort that bought a Trek 9800 OCLV gen in 1992!!
Anyway, I walked in and Jon the store manager asked if I needed any help. I explained where I was at and even though the model I was suggested was a colour I hated at the time he did an amazing job of suggesting I just ride it.
I did and was stoked already even though it was just on tarmac and down a few steps. Next up I borrowed it for a whole weekend and rode it in Wales where I was was truly blown away. Many FaceTime calls with other MTB sceptics as the top of the line 9.9 assisted me to the tops of Cwm Carn on many occasions!!
Pithy concerns over the colour soon evaporated as I realised this RRP £13.5k beast of an ebike was truly phenomenal.
So it was a yes to Jon when I got back with the bike and he and his team have been nothing but accommodating since. Be it adding extra bits to my Bike to Work scheme so I can update the other bikes I ride or just helping with silly first world problems with tubeless tyres, including the other day where I had foolishly forgotten I’d put a tube in a tubeless tyre leading to an small explosion in the store I was amazed I was escorted out at that point.
Product, service, brand have all aligned but what has shone through is how supportive the team are of newbie Ebike people like me and I’m an old MTB dog!!
A huge thanks to Jon and the team, it’s been a stand out brand moment for me this year and I work in brand/lifestyle/retail which makes me even more cynical.
Friendly staff
Great selection and helpful staff.
Orla was fantastic in helping us choose a bike, very informative and patient.
Was disappointed to learn on pick up that after spending Euro 2000 on a bike pedals were not included.
However overall a great service !
Thanks
I bought a mountain bike from them this summer. They then fitted it with some other items I'd requested. I was impressed with the time they took to help, with their accessibility, responsiveness, advice and friendliness. I also had the strong impression that they knew their subject, and had direct personal experience. Where they were unsure of something, they were happy to do the research and make suggestions. I'd certainly recommend them - many thanks to Toby and (the two) Kevs.
First name removed
We had the pleasure of dealing with Alex who, over a number of visits, made sure we bought the right bikes for our needs and that these were expertly set up.
Knowledgeable, engaging and patient the service couldn't be faulted.
the sales people where very accommodating and did not try and sell you just anything to get a a sale knowledge was very good of the product
The service i received from Rick was excellent, he was very patient and answered all my queries. Not once did he make me feel like I was taking up too much of his time with my movice questions.
There is a wide range of products in different price ranges along with great knowledge from the staff.
Service was excellent!
Highly recommend Wheel Base Staveley
Great quality
Very helpful gentleman
Informative
Fair price for repairs
My sons bike looked like new when collect
Very good aftercare service offered too
I would highly recommend CYCLOPTS
They do want is said on the tin!!
Helpful, friendly staff.
Excellent customer service
Fast friendly service
They stock the most up to date cycles. The staff adopt a no-pressure yet informative demeanour. Helpful & accommodating.
My purchase experience was the easiest transaction I've ever encountered.
I highly recommend their personable and friendly nature.
You will not be disappointed.
Staff are knowledgeable, professional and trustworthy. Traits sorely lacking in customer service these days. I'm never taking my bike anywhere else again!
Lovely staff, really helpful after an accident and efficient service of my bike. Thank you !