Customer Testimonials
My Orbea Denna is a first class gravel e-bike which far exceeds my expectations after riding in excess of 300 miles since taking delivery.
The sales and technical services of birdham e-bike staff in assisting with after sales servicing and add on accessories cannot be faulted.
A one stop shop for my future e-bike needs.
There was an issue with items in stock.
Was called very quickly and the problem was resolved.
Posted immediately.
Got item next day.
Easy to use the cycle to work scheme. Very straightforward, very timely supply of bike and Ricky was extremely helpful. All staff dealt with were very friendly and welcoming.
Excellent service, bike was serviced within a couple of days. Received text to confirm when it was ready for collection. Invoice received by email. Very professional service.
Friendly & very knowledgeable staff , expert bike fitting knowledge, helped to pick correct frame as I’m in between sizes
Bike went in for service the day after booking it in. No delays/backlogs. Full service with excellent advice and recommendations from Ben the mechanic and for all the work needed, done at a reasonable cost with all the parts they need, they have at the shop so a terrific turnaround time to get back out on the road.
Quick and helpful service.
A brilliant friendly service.
Great comms despite supplier issues - highly recommend
Matt and staff made it a pleasure no pressure and great advice plus great price and customer service
Knowing that I could buy with confidence and assurance in the product but more importantly the after sales service makes it the reason I bought my Giant pro 0 here.
Fully recommend and after buying several bikes on line and being disappointed, having it assembled fitted and accessorised takes all the worry out of buying without loosing out on price and staff with real experience
Friendly service, a very helpful lady assisted me and was able to answer all of my queries
Everyone is always friendly and helpful / knowledgeable.
I had an issue with a rim which they dealt with through a warranty replacement.
My bike was also recently in for a service and came out like new.
Very friendly, helpful and knowledgeable
I bought some cycle leggings I couldn’t get elsewhere. Prompt arrival Thankyou
I called in unannounced and you were able to accommodate my repair. Parts ordered/ fitted and bike ready for collection within a few days.
The staff members that helped us with purchasing a bike were very informative, helpful and friendly. Having never owned a bike before I felt like I came away with plenty of information to get me started. Thank you!!
Excellent service - went above and beyond to fit out my child's new bike. It arrived in emaculate condition having been set up brilliantly. Fantastic on the phone - super helpful and knowledgable and incredibly thoughtful - event called to chek the colout of an accesory they were fitting, recommending a different one that matched the colour.
Very helpful advice and chance to test bikes when choosing bike and always excellent service when back in for advice or getting bike serviced. So reliable and experienced and a very well run set up with great guys.
good staff nice people everything what people need thanks the best all team from Jonas
My bike was serviced really well, and the price was great!
Customer service above and beyond normal expectations - resolved a technical problem with a chainset and the main supplier. All in about one week!! A big thank you to Wheelbase Lake District and Shimano.
Great customer service & advice
Friendly, professional, flexible service.
The guys at Primo cycles are extremely knowledgeable and helpful and they sorted out the problem with my bike and fixed it quickly which was great.
great boss
friendly
very helpful
Fantastic service and very friendly staff as always
Great service and friendly staff,very competitive prices
Took a pair of vintage wheels in to be rebuilt but alas they couldn’t be saved. They sourced and built a new pair that matched my requirements and built a pair that are simply stunning and in keeping with my bike. Brilliant thank you
Fantastic service and great quality products.Would recommend this bike shop .
Excellent, friendly service. Highly recommended.