Customer Testimonials
Great service, we'll informed, helpful and knowledgeable, no complaints from me.
Genuine care and attention
Excellent knowledge in diagnosing faulty components.
Thanks a lot!! Perfect.
The knowledge, friendliness and competency of the staff.
Great service, very helpful.
Personal approach and unhurried process.
Really high quality bikes & equipment. The team were amazing, really knowledgeable and the whole process of choosing my bike & accessories was seamless. One item needed to be ordered in and as soon as it arrived, they called to let me know. When I picked up my bike, all my accessories had been fitted and real care & thought was put into making sure it was the right fit for me (and for my car 🤣). An awesome team - thank you! I will definitely be back should I need anything bike related. Also, can’t wait to see what local rides I can join as part of the Trek Strava group.
Well done guys! 👏🏼 👏🏼 👏🏼
Overall service was super as ever. Always helpful and product knowledge always shines through
Excellent prompt help and friendly advice from the team when I turned up with a wrecked tyre in the middle of a ride. Thanks!
Friendly staff
I always get very good advice on issues affecting my bike, all of the staff are friendly and approachable. As for my Trek it gets a lot of use off road and takes anything I can throw at it.
Always very helpful and knowledgeable
Very good services and very helpful and know what there talking about bikes
Great bike’s and first class service
Great friendly, knowledgeable staff. Good products
Mourne Cycles go over and above with customer service. They have such a wide selection of top quality bikes and gear. Their knowledge and expertise makes shopping there so enjoyable.
I found the Orbea rise e-bike I purchased is good quality. The service from the staff there was very good and accommodating too.
I can’t recommend Cheltenham Cycles highly enough. The service and workmanship are absolutely perfect — from arranging my new bike to maintaining my others, everything has been handled with care, expertise, and attention to detail. It’s a pleasure dealing with a team that’s so professional, friendly, and genuinely passionate about cycling.
Very helpful, took a lot of time and trouble trying to resolve a problem with my bike.
The work is completed promptly, professionally by friendly, knowledgeable staff and for a competitive price. There is no attempt to fit parts that are not asked for or at a higher spec than needed.
I can’t recommend them enough! One very satisfied customer!
Easy to deal with, product was perfect, delivered on time, with very helpful mechanic.
Very helpful and kind staff
The service department did a super job of servicing and upgrading the software on my e-bike. All done on time and all staff great to deal with. Tom Norton worth a specific mention of being a super star.
Wide range of equipment and apparel in stock, knowledgable and friendly staff. I can always find what I need.
The bike was fixed in a few days. The turnaround was incredibly quick. Liam did a great job. Many thanks, it highlights why it's important to buy from a competent and reputable dealer.
Great service and Trek bikes
Prompt response
I love my Powerfly bike. Trek manufactures great bicycles and the shop provides a fantastic service. Thank you guys!
For a recent major service I was given a clear explanation of the work to be carried out, a quote for the cost and a quick turnaround time of only two days. All the various elements of the service have been completed to my full satisfaction, and at a price that was entirely reasonable.
Peter
Super helpful, friendly staff who go out of their way to help. Clear understanding and management of expectations of turnaround times in the workshop. Great selection of parts available for repairs and upgrades. Thanks guys I really appreciate it!