Customer Testimonials
Great customer service, great advice
Shop staff allowing the process of choosing a bike to evolve at a pace that worked for me
Products and services bike is amazing its6my first ebike and it just gives you the freedom to explore rides that are so much more challenging and go further distance with relative ease. And the service we got from the team at Nevis Cycles was second to none . They went above and beyond in every aspect from allowing us to have some bikes for the weekend to try them out. We can't thank-you guys enough. Just looking forward to the nice weather now to start our new adventures.
Friendly, expert advice and service.
Friendly helpful service.
Really helpful friendly service, quick turnaround times on servicing my rear wheel.
Good quality and fair pricing.
My Google review of Primo Cycles: Extremely helpful and knowledgeable, great service!
Having not ridden a bike for well over a couple of decades and not being in the best of health, I wanted reliable advice when buying equipment to try cycling again. I used the Cyclescheme voucher at Primo and Ben was great at advising on the key items which I needed, I came away very happy with the gear and liked the fact that Primo re-use bags rather than providing new bags for their products.
Will be back to spend the remainder of the voucher and for any future support / purchases.
Brilliant bike shop and service
Great service from a friendly and extremely knowledgeable team.
Efficient service and good clear advice offered.
Very helpful and knowledgeable staff.
Great service and assistance and advice from Rod
staff were incredibly friendly and gave loads of advice as much as i claim im an expert theres certain bits like tyres for example im not clued up on and the quality of service suggested a great tyre combination .
Friendly personal service
Staff were knowledgable, efficient and effective. A friendly and helpful crew.
Always a pleasure. Needed brake pads replaced on disk brakes on bike
They sorted it in less than hour
Personal service and friendly/helpful staff
Excelent service , very professional and courtious staff, great range of bikes
Everything you need in one place, friendly and knowledgeable staff with community/social area for customers
Friendly knowledgeable staff
Very friendly and knowledgeable. Efficient and not expensive. Definitely be back!
From the moment we walked through the door we were treated with kindness and respect. There was no pressure to buy anything. The young man allowed my husband to try the bike in the car park. He explained everything with great care. We thoroughly enjoyed buying in person. So much better than online.
Thank you to the young man who served us. He’s a credit to the store.
Fast shipping. Item precisely as described. Kept me informed about shipping status. Competitive price.
Good
Lots in stock . Very helpful staff . Good repair service from knowledgeable guys.
My Ghostrider Go runs smooth after a great service from Lee.
Quick, easy repair to my bike, Price slightly less than quoted and I was kept up to date on progress. I'd recommend their services,
Great service and communication
Great staff, great product range, reasonable prices and general lovely vibes in the shop.