Customer Testimonials
Lads are great at main desk very helpful great shop
Great service and advice
Wide range of items. Great staff who are very knowledgable
The staff are both professional and friendly
Excellent products and outstanding advice and service
Excellent service .
Everything from choosing the right bike and the purchase procedure was explained very well.
You stock a wide range of Rapha
A thorough service lovely people to do business with
Kind and friendly staff. The shop has a great selection of Last name removed and accessories
Needed a crash report for my bike, they were able to take it in quickly and it was ready within a few days. The team were friendly and helpful, and know if I need advice on my next bike I know they are there.
I called in to buy two inner tubes after a double puncture ride and the staff instantly sorted the problem. They fitted two new tyres on the spot, fantastic service for which I am most grateful. First name removed
Great service from all the staff I dealt with
Great service from these guys when they set up my son’s new bike. They swapped over tyres and set the rims up for tubeless without any hesitation.
I will buy next bike from them. Thank you Canterbury team.
Staff are always very helpful and friendly with top customer service, any issues i have or anything i want bike related i always bring it to these guys. always a pleasure to put money in a buissness were you get everything you want or need in return. If you want a new bike or whatever it may be bike related i would always recommend big bear bikes whether for myself or others👍
Always an excellent bike service.
Excellent service across the board.
Thanks so much to the team, and especially Ben for sorting us out ready for Christmas!! Really appreciate the advice and assistance!
Services are fantastic staff are great any question they have the answer
Recieved excellent service and advice on our latest purchase at Joe Dalys. A fabulous shop.
Professional, efficient and cost effective services.
Fantastic customer service from Bernie, Ben and whoever was serving in the Ilkley shop on Thursday 18th Dec.
Fantastic choice of bikes and accessories, backed up with a friendly and professional service.
I would strongly recommend anyone thinking of buying an e-bike or alternatively just looking to get a bike serviced to pay a visit.
I have personally purchased several bikes from the e-bike centre and just the other day had four bikes serviced, one of which was an electric and the other normal Rd bikes. In my opion they have some of the best bike mechanics in the South and I especially love the fact they will pick up from your home and drop back when completed.
Great customer service, very helpful.
Good price. Prompt delivery
Didnt have the bike in stock vut gave a free uograde, also helped me get it into the car.
very efficient and kind very friendly and helpful
I had a great chat with the team who were really knowledgable when I went in to get some last minute nutrition before a key race. They had the products I was after and gave me some great advice on fuelling.
Really good knowledge of kit and attention to detail from all the staff, helpful and friendly team
Trek Bath is a fantastically welcoming shop, kudos to all the staff especially Iain!