Customer Testimonials
Great service always helpful
Find the team friendly and very helpful .fixed my gravel bike quickly so I could enjoy some winter biking.
Good product. Works well. Efficient and reliable company
Always helpful with advice and quick fixes
Needed mudguards for my Trek and it was done on the day for a reasonable price as well.Great service again by Adam and Mark at County Cycles.
Good friendly staff
Friendly staff on the shop floor and especially in the workshop.
Efficient and great quality work
Staff were very helpful.
I bought an electric bike from you which I absolutely love! Recently I was with you for a flat tyre and the service was impeccable, smooth and prompt and your colleague very kind and professional. Thank you.
I have always been well looked after in our local, bricks and mortar bike shop. Brilliant advice when looking to buy or upgrade, followed by great support from the workshop over the years.
Fantastic service !
Team very knowledgeable combined with great customer service
E-bike centre have just deliver my new Gazelle while and I could not be any more pleased. My particular model was not held in stock and I had to wait just over 2 months for it to arrive from Holland, but we'll worth the wait. What a beautifully built bike.
The staff at the e-bike store have been excellent. They are very knowledgeable and are happy for you to browse their store and answer all your questions and I had plenty, whilst offering you a mug of tea. That sealed the deal for me. I'm too easily bribed.
The bike arrived at the store 2 days before Christmas which was a bit inconvenient 're delivery but all worked out well and a week later I am now a very happy owner of a pristine e-bike.
Great delivery and all the functions clearly explained. Assisted to download the Flow app and shown how it functioned.
Looking forward to covering some serious mileage when the weather warms up.
Thanks E-bike centre
I was out on a ride and had a flat… popped into the shop to get sorted. The guys were extremely helpful, got me back on the road in no time. Great selection of accessories to browse whilst I waited too. Would definitely recommend.
Steve and his team are always very helpful. Tom and Rhys (the mechanics’s) are never too busy help with any issues, either in person or over the phone.
Very helpful and communication is excellent
Do a great job in keeping my Cervelo on the road.
Knowledgeable & friendly staff
Great all round knowledge with quick and efficient service. The only go to place in my mind
Excellent service from knowledgeable staff.
Super helpful & knowledgeable staff.
Really helpful and welcoming staff. Jon went above and beyond to help fit some awkward mud guards - massively appreciated. Always really good service from the people at this store. Thank you!
The team are extremely helpful and always make you feel welcome with questions
Service excellent James and Jordon listen to me to what product I wanted.gave me advice on different products and sorted out what would suit me best.even getting me a bike in for me to try and changed it for a smaller size to fit me. I couldn’t fault them in any way, from the time I walked in the door too the time they delivered my bike to my house. As for product I will learn more about it as I use it ,if I have any questions I will not hesitate to go back and ask as I was made to feel so welcome. Mrs Name removed. Dated January 3rd 2026
Good process, quality service, knowledgeable and friendly staff.
Great service. Nothing else to add other than great.
Prompt, friendly expert advice.
Great quality product and excellent service at a reasonable cost.
Very easy to deal with
Quick turnaround lads are amazing đź‘Ź