Customer Testimonials
As always, great service.
Super good service, can do attitude, competitive pricing - great local bike shop
Best shop in the entire country. I don’t care what anyone says. Best shop, better people.
All staff are knowledge and friendly
Friendly and knowlagable staff, and they make a banging cup of coffee !
Bikes were great. I do have a couple things to add-the last leg from Drum-Inverness is SUPER long and there really does not appear to be any place to stop to stop/rest/recharge the bike along that section-i(f that is accurate that is a major factor.) For that reason we bailed and took the bus to Inverness. The Great Glen way signage was inconsistent and created some lost time searching for the correct route. There was some route closures and diversions that created some problems. Having a downloadable route map would be super helpful if that is possible. While we are experienced bicyclists we did end up in some pretty technical terrain-I had fun (crashed once) but it kinda freaked my wife out. Overall it was challenging, memorable, and fun. Thanks! Marty
Honesly the first experience was sad in ways qe went to shop and work around minimum 3x and no body aprouch us , then i aprouched thwm and from there brilient experience . The second time everiting went very smoot i had elite question us a Autistick person whom need undsrstand think was very positive . After i rode bike home gind out some issues with the build but hope when i will contack them back will be possitive expwrience us well.
Top notch service from the workshop team 👌
Brilliant customer service and my bike felt brand new when I got it back from its service and the cleanest I have seen it for a while. Thanks guys 👍🏻
Very helpful and knowledgeable,good advice
Great range of bikes and accessories. Staff are always friendly, knowledgeable and have time for you.
I WENT IN TO THE SHOP IN DARLINGTON TO BUY AN ELECTRIC BIKE. I DIDN'T REALLY KNOW MUCH ABOUT THEM. THE SALESMAN WAS EXTREMELY HELPFUL, AND PATIENT!
I MANAGED TO CHOOSE A BIKE WHICH I AM EXTREMELY HAPPY WITH.
We had a great experience at Veloline when researching and then purchasing our new Trek eBikes. The facility was clean, tidy and inviting, James gave us 100% attendance and nothing was too much trouble. On the whole a very positive experience.
Very friendly and professional staff.
Fixed my bike immediately after an impromptu visit
The staff at Trek Edinburgh are brilliant. Service and repairs are much more thorough than other bike shops I have used in Edinburgh and the Lothians by some magnitude.
Advice on accessories and new bikes is also top notch. The guys listen to your needs and recommend accordingly.
Good service and customer care. Trustworthy team.
Knowledgeable staff
Brilliant team at Beyond Bikes with their knowledge, advice and friendly service.
Very happy with the help I received in choosing my new bike.The staff are very good very knowledgeable and friendly. Would recommend Nevis cycles all day long
Fantastic service always helpful. This is my 4th bike from you and I wouldn’t go anywhere else
Son loves the bike so that’s a win and the guys in store were excellent!! Friendly, helpful and genuine. Thanks
Really good shop and really friendly staff
Good quality, good components, reliable, good warranty and aftercare. Great job with colour choices and paint designs.
Excellent service all round, all delivered with a smile as always - thank you!
Both Josh and Charlie, took time and patience discussing the best bike for my trialthon needs. They also sorted me out a demo ride which was very valuable.
Thank you.
Highly recommend Jim at Summit Cycles for a bike fit! I came in dealing with complex knee pain (PFPS) tied to my bowed legs and supination. Jim was incredibly thorough, detailed, and explained the biomechanics behind everything he changed. The bike feels great and my knees are much happier. If you want a fitter who truly knows their stuff and cares about the details, go see Jim!
when I went into the store at MK the staff were very helpful
Thanks for repairing my bike. The brakes work now!

I like the friendly professional social interactiin. This promotes customer confidence