Customer Testimonials
The staff 😊
Great service from quote to collection.
Thank you.
The chap I spoke with in your Maidstone Store was really helpful, as someone who usually shops online, I actually found the in-store experience beneficial in this instance and wouldn’t hesitate to recommend.
Bike was dropped in for a service. Work completed in a timely manner znd with goid workmanship.Good communication from shop when order complete. Staff very friendly and helpful .
Great service as usual from James at Staveley. Chris & Paula
Very helpful Staff who give an excellent service.
Wet friendly knowledgeable service
Friendly and knowledgeable staff
Great bikes, great people, great trails!
JUST HAD MY FIRST SERVICE ON MY ELECTRIC BIKE IT WAS FREE BRILLIANT.THE SERVICE WITH CYCLE WORLD YOU COULD NOT FAULT IT. THEY HAVE GREAT BIKES AND PRODUCTS .
Great range of bikes and superb shop floor staff providing in depth knowledge and advice. Also superb that when out on a ride and my wife’s bike had a brake problem they could sort it there and then. Recent bike purchase experience brilliant.
Friendly and professional
Always quality and well priced
All the latest products to chose from, awesome services as always
Friendly, reliable local bike shop. Knowledgeable repair shop. Highly recommend.
Good range of products, good prices. Needed to know a specific detail about a helmet and a staff member checked actual stock and emailed me back quickly. Placed the order and had it delivered in a day, really pleased with the product and service.
Great lads who are very helpful.
A great range of bikes, excellent, knowledgable service and very good pricing.
I have nothing but great experience with Cycles UK. Brought my son’s bike there yesterday for emergency repair. Russ was very professional and repaired it while I was waiting. Top class!
The service, quality of work and price is excellent. Highly recommend.
The team were sooo helpful today. They were friendly and incredibly knowledgeable. I was given advice on clip in shoes and pedals set up and use. i was shown how to use them and was able to practice which gave me confidence to try myself outside :)
Great coach, with personalised feedback
Always have a good range of bikes, ranging from children's to adults. Plenty of other biking gear to look through. Staff are always extremely helpful and very knowledgeable.
Each time I visited the store the people were really helpful. I spoke to several. They all knew their stufff about the bikes.
Special mention to Ben who dealt with me putting in my order in a difficult situation with the store super busy.
Collection was quick and efficient as well.
Great service! Really happy!
If somehow I get into cycling seriously I’ll be back to your store!
A very professional team, polite, knowledgeable and made me feel at ease talking to them.
They explained everything I needed to know.
Probably the most satisfying experience I have had in purchasing a bike.
I will definitely be keeping in touch with them.
Excellent service. Friendly, knowledgeable and efficient. Very happy with the work carried out!
Great people that ride & no what they are talking about.
Trek brand speaks for its self & ended up purchasing some new trek shoes, socks, bottles & cages !!
Great knowledge and service always!
Good service from knowledgeable staff

Great service and communication