Customer Testimonials
Great customer service, easy to deal with.
Friendly service from a great local company.
I just needed a couple of bits. Beyond Bikes had them in stock, and were happy to advise on what I needed and chat more widely about local cycling.
Always a pleasure visiting Beyond Bikes.
Great service, and extremely helpful
Good choice of manufacturers. Knowledgeable staff. Friendly.
Terribly slow website!
Excellent service, dispatched within an hour of ordering and received in the Home Counties in under 48 hours.
Good products
We like the expertise and enthusiasm of the people who work there. They understand their customers’ needs and explain things clearly.
Great friendly service. Knowledgeable about the bikes.
Excellent service, communication and friendly advice.
The service was exceptional. I was served by two staff members who listens to my needs and did their best to assist. They were knowledgable and engaging.
You had the exact replacement part I needed and despatched it within 24 hours.
Bought two bikes for my twin boys. Chad took great care of us and is very knowledgable. 👍
Professional, prompt, and competitively priced
Arrived on time.
Very quick dispatch, arrived the next dat
Wheelworx have a great selection of trek bikes and staff that are both helpful and knowledgeable.
Great price and fast delivery, very pleased with the service.
Nice range of high quality products.
Friendly staff that took time to listen to my story and my needs.
All good stuff nice friendly guys always helpful 👍
Picked up my E bike yesterday everything was set up and waiting for me .
Professional people.
Adam was superb in helping and advising on the right bike for me. He was really knowledgeable and a real asset to the shop!
Great service
Been off my bike for while and booked in with the team ahead of getting back out on the road. The teams customer service and care for attention to detail has always been excellent and nothing has changed since my last visit - thank you
Great service, knowledge and support to get back on the bike
Dealt with Ian whilst trying to find a suitable bike for my wife. He was very knowledgeable, supportive and understanding, listening to her requirements and trying to offer suitable alternatives. Unfortunately we didn’t end up buying on this occasion but I thoroughly recommend the guys at the Chelmsford branch as all were very amicable and helpful. Thanks guys!
Highly knowledgeable staff who all use the hardware. No sales push just knowledge and suggestions. Crew make time for your chat and decisions without ever making you feel like you’re using their time.
Pleasant atmosphere entertaining shop. Browse friendly environment as service work going on in the background so they don’t care what you’re at.
Oh yeah free lifetime service on bikes bought so that’s great. Always a temptation to skip one if funds are tight but no one ever skipped a free one!
Good friendly, well informed service.
Excellent professional customer service
Excellent customer service. Product keenly priced.
Great customer service coupled with flexibility and actually listening to the customer

Very helpful staff. I will use cycles UK for my further bike needs and bike servicing.