UK

Customer Testimonials

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.W. Trek Bicycle Bramhall
What do you like about our products and services?

Friendly, helpful.

Report a concern   November 20, 2025 — Rated 10 out of 10 by M.P.P. Pedal Power Loughborough Ltd
What do you like about our products and services?

I would recommend the shop because the staff are very knowledgeable. Very helpful. Actually know what they’re doing. and nothing is too much trouble. Also the bikes are quality. Also the clothes shoes and helmets are very good.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Chris Slinn Trek Bicycle Shrewsbury
What do you like about our products and services?

Really quick delivery. Thanks.

Report a concern   November 20, 2025 — Rated 9 out of 10 by J.C. Pedal Power Loughborough Ltd
What do you like about our products and services?

Friendly & helpful advice & assistance, with good backup when needed. All enthusiasts and experienced cyclists!

Report a concern   November 20, 2025 — Rated 10 out of 10 by A.H. Cheltenham Cycles
What do you like about our products and services?

The staff are always helpful and friendly. A real local bike shop.

Report a concern   November 20, 2025 — Rated 10 out of 10 by A.C. Trek Bicycle Bristol
What do you like about our products and services?

friendly efficient staff and helpful alway pro -active and quick to respond with support above and beyond provide a efficient great service. Thank you

Report a concern   November 20, 2025 — Rated 10 out of 10 by Mark Jasper Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

Great service from Dan and the team. They’ve all been really helpful.

Report a concern   November 20, 2025 — Rated 9 out of 10 by Maldwyn Davies Summit Cycles
What do you like about our products and services?

As usual, the staff were very welcoming and were very thorough in their work. Shame I had to wait over six hours for the service to my bike to be completed.

Report a concern   November 20, 2025 — Rated 10 out of 10 by S.M. Trek Bicycle St. Albans
What do you like about our products and services?

Alex the manager was attentive and listened, intently to my issues

Report a concern   November 20, 2025 — Rated 10 out of 10 by D.I. Roots Cycles Ltd
What do you like about our products and services?

Quality of parts, accessories etc is always high and the staff are friendly, knowledgeable and helpful.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Isabelle Bourassa Richmond Cycles
What do you like about our products and services?

The team are great! They’re always so helpful and accommodating. They were particularly helpful when my Cervelo R5 needed repairing after being hit by a car. Honestly couldn’t ask for a better service.

Report a concern   November 20, 2025 — Rated 10 out of 10 by L.M. Skinnergate Cycles
What do you like about our products and services?

The staff always find me the right service for me what I need

Report a concern   November 20, 2025 — Rated 10 out of 10 by H.M. Proper Bike Shop
What do you like about our products and services?

Genuine product, staff very polite and professional

Thank you

Report a concern   November 20, 2025 — Rated 10 out of 10 by N.R. Cycles UK Greenwich
What do you like about our products and services?

Very quick, friendly, and efficient! Would recommend

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.S. Skinnergate Cycles
What do you like about our products and services?

The team is fantastic. They are always helpful with advice and recommendations. When I had an issue with my old winter bike, they quickly got it fixed and running. I’ve also ordered bespoke parts for my summer bike, and they’ve always arrived promptly and at excellent value.

Thanks to their outstanding service, I decided to order a new TT bike from Skinergate rather than going with an direct-to-consumer brand. They took the time to understand my needs and helped me find the best options and deals available. I can’t wait to pick it up when it arives

Report a concern   November 20, 2025 — Rated 10 out of 10 by S.B. Big Bear Bikes
What do you like about our products and services?

Very friendly and helpful when purchasing a bike

Report a concern   November 20, 2025 — Rated 10 out of 10 by B.E. Roots Cycles Ltd
What do you like about our products and services?

Fantastic aftersales Nothing is too much trouble.Very friendly.Cant thank them enough .

Report a concern   November 20, 2025 — Rated 10 out of 10 by P.C. Gary's Cycles
What do you like about our products and services?

Excellent bicycles and top class knowledge and services

Report a concern   November 20, 2025 — Rated 10 out of 10 by L.P. Penny Farthing Cycles
What do you like about our products and services?

Staff were extremely helpful, knowledgeable, and friendly.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Gavin Jones Beics Brenin
What do you like about our products and services?

Prompt and professional. An asset to the local community.

Report a concern   November 20, 2025 — Rated 9 out of 10 by P.H. Trek Bicycle Bracknell
What do you like about our products and services?

Helpful and knowledgeable staff

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.B. Trek Bicycle Poole
What do you like about our products and services?

I really loved the process of buying a bike, my bike was delivered by a member of your team as I live close ish to a store

Would have liked to have seen another step in check out, bike being setup would have added to my excitement levels

Report a concern   November 20, 2025 — Rated 10 out of 10 by Nick Stennett Alf Jones Cycles
What do you like about our products and services?

I have taken my bike into the workshop quite a few times and the lads are always happy to help, knowledgeable and willing to have a chat about the issues I'm experiencing with my bike, the prices are fair and most often the bike is ready to collect the same day! 10/10

Report a concern   November 20, 2025 — Rated 10 out of 10 by Fred Wilson Cycles UK Canterbury
What do you like about our products and services?

Easy to book and fixed by a competent mechanic. Always a friendly welcome.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Chris Jan Little Wheelbase Lake District
What do you like about our products and services?

Good price, great customer support, buying advice to handover of new bikes was superb Realistic guidance on maintenance and servicing and expenditure of e-mtb's

Report a concern   November 20, 2025 — Rated 10 out of 10 by Alex Reddings Rides on Air Cycles
What do you like about our products and services?

Great service from the team. Easy and couldn't be more helpful.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Ashley Richardson # Forge 1860
What do you like about our products and services?

I love my bike and the after sales care has been fantastic. So much better than my friends who purchased mail order bikes.

Report a concern   November 20, 2025 — Rated 10 out of 10 by E.L. Bikes of Inverness
What do you like about our products and services?

You are friendly, professional, very clear and transparent about the work you do for the bike service and I love that you usually do the bike service in a day.

Report a concern   November 20, 2025 — Rated 10 out of 10 by Andrew Sell Cycle-Ops
What do you like about our products and services?

Are very responsive to repair requests and the team always endeavour to be helpful

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.I. The Edge Cycleworks
What do you like about our products and services?

Always good & honest advice


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