Customer Testimonials
Trek bikes are the greatest in my opinion. The service at Atlanta Cycling is second to none, Matt and Jan helped me exclusively I felt like a kid in a candy store. I am very happy with my purchase
Great experience. The team is very personable, knowledgeable, and helpful!
The knowledge and friendliness of the employers
Super responsive, supportive, and proactive in resolving and repairing any issues. #pitcrewrockstars
Knowledgeable team of techs!
Mary and the team at Atlanta Cycling are always highly knowledgeable, encouraging, and helpful. Their goal is simple - to support you wherever you are in your personal cycling journey, and to quickly get you back in the saddle and on the road!
Ramon was a fantastic partner in helping me find the right bike and getting me set up. Fantastic and will be back!
Thr staff here is so friendly and knowledgeable. Kudos to Justin and Steve, who are more than kind, they are real gentlemen. It makes all the difference. Thank you for fixing my son's bike so quickly!
Kind. Efficient. Professional. Helpful!
Excellent customer service
As usual, a last minute issue with my bike. The service staff went above and beyond to get it addressed fast. What’s not to love!
Very helpful and stay true to their word on maintenance. They help me get my bike off of my bike rack and taught me how to do it as well. Very patient.
Great store! Staff is very helpful.
Everyone is very nice.
Kevin in service was able to fix a broken spoke for me on the spot. I am training for a MTB race and was concerned that I would be out of commission for at least a week to get the spoke replaced. Great work and thanks for being responsive!
Everyone was very helpful and took time to walk us through all the different aspects of the bike and helped set up the bike app and went that extra mile of customer service. Outstanding service
They had what I needed! And they are involved in the community!
Absolutely great team! They’re always there to help
Prompt courteous service.
Very helpful!! I had a flat tire during my ride. The store was able fix me up right away and get back on the road. An they was very friendly
The Ebike that I purchased, I think was of the best. Service with great friendly attitudes, smiling. When I brought my bike back in just to check it out or maintenance situation there was no charge. They did a great job. I feel safe on my purchase from them.
Great friendly and knowledgeable customer service
The associates are friendly, helpful, and knowledgeable.
I love this store. I bought a Trek SL 6 Gen 4 Domane there as a first-time endurance bike owner, and the staff treated me like a regular from the moment I walked in. I drove three hours from Bowling Green, Kentucky just to buy a bike from a sales team that genuinely cares about their customers.
The manager stayed with me throughout the entire experience, and I truly felt like they cared about me leaving happy with my bike. They had it charged and ready to go when I arrived, greeted me at the door, and took the time to teach me about the bike, properly fit me, and even let me take it for a ride outside the store.
They also told me this was “my bike shop,” and I honestly felt like they meant it. They really do care about their customers and building lasting relationships.
It was one of the best experiences I’ve ever had at a bike shop.
Friendly. Professional. I cannot say enough about this staff. Bradley, Kevin and Josh are amazing.
Excellent customer service and great skill.
Great bike and easy to ride. I would recommend the Trek store to someone who is looking for an e-bike.
Fast friendly service. They remembered my name.
I adore the staff! They are ALL very knowledgeable and professional. I have bought bikes from them and had them repaired as well. I’ve never encountered an issue and don’t expect to. The Spartanburg Trek Store is the place to go for honest advice on your cycling needs!!!
Driving to Silver Comet Trail we needed some chamois butter and we’re stuck in traffic. Called bike shop and got them to place outside of door. 6:00 was closing time. What a great way to treat customers! Thank you Jake!