Customer Testimonials
Friendly service! Qualifty fixes!
Great costumer care, top notch inventory , shout out to all the crew of the Vinings location !
Quality products and great service.
Bill has been phenomenal to work with as we get fitted for the Aventon.
The bike technician did a great job on my bike - even cleaned the dust off from being under my house. The work performed was exactly as requested. Great service to check it in with Justin.
Always so helpful!
Great Job.
Always great service.
They were patient and took all the time necessary to educate me on tires and inner tubes and all the options for my road bike.
Excellent LBS. Staff is top-tier; very knowledgeable, highly skilled, and a pleassure to deal with. Best bike shop in Chattanooga.
Robert, Matt along with the other staff are incredibly knowledgeable and did a great job taking care of the issues with my two bikes. I would highly recommend the Trek store of Chattanooga!
Mr. Jeremy and Mr. Robert are so nice and kind when I came in for help with my bike.
Service department (Eddie) was GREAT! Ordered a replacement rear brake disk rotor on Friday, part came in on Monday morning and Eddie installed Monday afternoon. Awesome customer service.
Great and knowledgeable team very helpfull
Josh was very helpful
High quality
Jeremy and Anthony were incredibly helpful in helping me select the e-Bike that matched my needs, and so far, I've been really happy with the purchase.
It also gives me comfort knowing that I have a local store with this type of service to take care of any future maintenance needs I might have. I would highly recommend them.
The staff is very friendly and knowledgeable. Great selection of bikes
The customer service at TREK Chattanooga is outstanding. Robert, both Stevens and Jeremy are TOP shelf!
The staff is knowledgeable, friendly, and very helpful. The bikes and accessories are elite.
Kevin Hames, the mechanic is literally like a skilled surgeon for bikes, especially Trek bikes.
great service and friendly staff
Very knowledgeable, helpful and friendly staff.
All the guys at the Trek Store in Knoxville have treated me and my family well. We have purchased two bikes there this Spring. They went above and beyond to get the colors we wanted and the sizes we needed. Thank you!
EXCELLENT SERVICE
Quality products and helpful knowledgeable staff.
Excellent service!
The team at the Trek store were very nice and were upfront and honest. They did a tune up on an electric assisted Bianchi that was completed in a day (they told me if I was an hour earlier, they could have had it done the same day) at a reasonable price. Definitely would recommend them for work.
Friendly competent service! Very reasonable pricing.
Excellent services