Customer Testimonials
Amazing service! I’m new with biking and walked straight in to the store, they were super helpful. So knowledgeable about everything and gave me all the things I was looking for :)
staff has always been very engaging and knowledgeable. and I'm confident I'll get prompt and professional service whenever I need any assistance
איק ערקשא דקרהםבק
Top products Top sales consultants and great customer service!
Great service as always, they treat you like they are here to help and serve you.
Always friendly and they are experts in their profession. Sales and service
Great selection of trek bikes and gear. The staff knows what they’re talking about and helped us pick the perfect bikes and accessories. We also purchased a bike attached for the car and they came outside and installed it and showed us how to use it. So thankful for this store!
Great people and the best service.
Took my daughter’s bike to the shop to get checked out. Ended ip talking to the guy a bunch about challenges she has riding and he shared recommendations about places we could try. Got the bike back all spiffy and she’s ready to go! I so appreciate the really personal investment the staff - all of them - from the moment we walked in the door to the moment we walked out - makes in its customers. THANK YOU!!!!!
I was in the market for two ebikes for the wife and I, so that we could tow our two young children around the neighborhood, where a flat stretch of road is nowhere to be found. I decided to stop in the Roswell location during my lunch break to test ride, as neither of us have ridden an ebike before. It's probably been 10 years since I purchased my last one (which was a basic mountain bike), and a lot has changed in the industry since then. Richard was the sales associate that helped me through the entire process and was extremely knowledgeable about any questions I had. My wife couldn't make it until the next day, so he made sure to reserve both bikes for us, so they were ready to go when we came back.
When we returned, they made sure everything was fitted to us before leaving the store. They handled the bike registration for warranty purposes, and explained what to lookout for to know when it's time for the first "tune-up" which they will do for free in the store.
We have since taken the bikes out most weekends. Having the peddle assist is a game changer for the hills. Makes it a much more enjoyable, family friendly outting, allowing us to go out much further, even when towing the trailer. Whereas before, it was an intense cardio workout as soon as we pulled out of the driveway.
I am itching to get back out on the mountain bike trails, so I'll definitely be back to Atlanta Cycling when the time comes, because I know they will be there to help from start to finish, making sure we only have to focus on enjoying riding our bikes.
they are great! helped me w/ bike service multiple times w/o charging me at all. super solid
I took mi bike for service, result was great and delivered same day!
Mary specifically was very patient and helpful in my first road bike purchase.
Great service , great people, always willing to help definitely would recommend.
Always so helpful! I don’t ever really know what to ask I’m new to the sport but they’re so patient and understanding and answer all my questions
Quick turnaround time for installing my tubeless tires. It was ready for me in less than two hours when another bike shop promised next day pickup.
Very knowledgeable and helped fit my son to a bike. Will be going back in the future.
Great bikes and friendly staff who truly understand the inner workings of bikes and how to help
Very customer focused and makes things right if they’re not!
Friendly and efficient.
The Trek team is always prompt, professional, friendly and knowledgeable. I enjoy shopping there.
Great bike shop, super knowledgeable staff. Very helpful for all your needs (buy local)!!!
Excellent service.
Quality service
Friendly staff and good service!!
I like the staff
Best bike shop in ATL! Knowledgeable people who are very helpful
The guys at the Trek Store in Knoxville are great!
The help they offer
Great personal service and Trek is my brand of choice!
Trek store in Chattanooga has an excellent knowledgeable staff and top notch mechanics. As a loyal customer they have been very timely in getting my repairs done.