Customer Testimonials
Quick service, knowledgable staff, fair prices.
Thanks Coy for helping me pick out a new mountain bike for my son!
Excellent service from everyone I dealt with yesterday
The crew at the Vinings store are top notch and your shop the best in town.
Michael at TREK Greenville SC was a tremendous help and was very patient, knowledgeable and helpful. We were in the market for bikes for our grandchildren and he helped find the perfect 2 bikes.
Trek is the best, and the service is prompt, impeccable, and done with pride.
A first class outfit: very proficient and friendly staff!
Products are great but customer service is the best. Employees create an environment that creates a shopping experience that not only is satisfying but enjoyable. When you leave you just know you have made the right choice for you.
Nice mountain bike to work out on
THe level of support from both the sales team and the shop in the back is tops!
Great Bike Shop, friendly service, plenty of accessories, good prices. I just wish I rode my bike more !!
The mechanics are spot on, and very amenable to working you in for an emergency fix, IF at all possible. I continue to be grateful for the Trek store's responsiveness.
Mark
The products are fantastic, just bought 3 bikes in the past few months and all went seamlessly. Any service needed has been quick and painless and everyone is very helpful and knowledgeable
Bradley and Kevin are top notch! Always a pleasure to do business with them!
Friendly, knowledgeable and helpful from the moment you walk in
Always great customer service & quality work.
The staff in the repair department were amazing. They went out of their way to help us and did a great job!
Exceptional service. Friendly and knowledgeable staff.
Rare to have such a good neighborhood bike shop. Great service, professional and very helpful.
Hunter Groton
Great
Great service
Timely repair
Mauritania was excellent
Staff was extremely friendly and not in any way pushy. I like a team that is willing to listen and make a customer feel like they belong there, regardless of their purpose or willingness to make a large purchase. For me, It is getting back in the saddle and seeing where cycling will take me.
Matt had great knowledge and was very friendly and welcoming.
I absolutely love how friendly, knowledgable and accommodating the staff are at this store! Whenever I’ve spontaneously brought my bike in for service, I’ve been greeted at the door by a service member and asked what’s going on my with my bike. I’m usually surprised by a quick diagnosis and on the spot tune-up and sent back out with my bike, something which I have never experienced at other bike shops in the area. I recently had the Pro Tune service on my Trek and was ecstatic with the results, much needed new parts and basically looking and operating as new.
Thanks so much, Trek Store, for being way over and above the other shops in the area. I always refer friends and family to your place!
Matt and company are all around great folks. I’ll be coming here for as long as I live in GA. I live over an hour away with multiple reputable shops between us, and I still choose them.
The entire team go over and beyond expectations for sales and service!
The bikes are excellent and staff were friendly and helpful.
My wife and I love our Trek bikes! She has the Rail and I have the Slash. Stephen, the head tech at our Chattanooga shop, is the reason we bought Trek bikes. He takes such amazing care of us and our bikes. He’s incredibly knowledgeable and truly cares about the work he does. One of the key selling points was having free maintenance for the bikes. Stephen is always there to help.
Mike was fantastic to work with. Patient and knowledgeable.