Customer Testimonials
Great customer care, thanks for everything. The team goes above and beyond.
Stephen and David always go above and beyond. They do whatever it takes to keep me on the trails
You folks are the real thing! Never, EVER have been less than thrilled with your after-purchase support. You are clearly in the mode of developing long term relationships and I consider myself blessed to be among that esteemed company.
Haven’t fully tested the bike on another ride yet but so far so good on my indoor trainer.
The team, Sales and Service, are the best! Great customer service.
I walked in requesting a flat tire repair, and it was fixed immediately in a competent and friendly manner.
I go to my local Trek store because it's conveniently 5 minutes from my house. But even if it was 30 minutes or an hour away, I'd still go. Because that's how good the service is here. Steven and all the mechanics are so nice, professional, and efficient. I recommend Trek to all my friends.
Friendly service, tons of support, and really good bikes.
Staff is very knowledgeable & courteous.
Great service with great turnaround time!
Great staff. Knowledgable and friendly.
Prompt
This store went above and beyond to help me get the part I needed. Thank you!
Expert friendly service, group rides
The people who work there (Billy, Chris, Clay, and Paris. I'm certain there were others, I just recall their names) were all very patient, kind, and willing to give the extra mile to make sure I got what I wanted. Thank you.
I had an outstanding experience at Atlanta Cycling- Duluth! The staff was incredibly knowledgeable, patient, and helpful throughout the entire process. They took the time to understand my needs and helped me find the perfect bike. I never felt rushed, and they made sure all my questions were answered. The bike fitting was thorough, and the selection of gear and accessories was great. I’m thrilled with my purchase and will definitely be returning for future cycling needs. Highly recommend!
Very helpful and friendly!!
Friendly, fast and great workmanship, even when a walk in!
Great products and service.
Max takes great care of his customers, glad to have a bike shop like Trek nearby.
Great customer service
Very good selection of parts and accessories and a very friendly place to do business, knowledgeable staff
Amazing staff. All my concerns were addressed. Thanks
Sales and Service does an excellent job. Shout out to Jessica, Josh, Chris, Amos and Richard
Friendly atmosphere, quality products, knowledgeable staff. Graham was a huge help in finding a first mountain bike for my fiancé. Will be back when it is time to upgrade!
The Trek team is great in Chattanooga! Jeremy, Steven, David and the entire staff are the Best!
Steven is a wonderful mechanic and he treats the customers like the Pro Peloton!
Great job by all!
Service and the people are amazing. They are knowledgeable and provide excellent customer service.
Atlanta Cycling Vining's was great! They helped me tune up my gravel bike before a race this weekend. They got it done very quickly, were super nice, and gave me very good recommendations when I discussed what I had done to my bike so far. I'll definitely be going back for further upgrades on my bike in the future!
Every team member is highly knowledgeable and gives great advice. Bay, Josh and Jerry took the time to ensure I knew the basics, and they even helped me load my new bike. These are true pros, and I feel very comfortable that my bike will be in good hands when I return for service.
Knowledgable and courtious.
Best staff ever!!! Kudos