Customer Testimonials
Friendly and supportive
Ryan was great. He kept in touch with us without being pushy. We love the bike we bought our 11 year old for his birthday.
Great service!
Service was backed up by 2 to 3 weeks for tune-ups. But the staff looked at our bikes and did a quick tune-up while we were in the store and got us out the door in less than an hour.
Great products ... the service that the staff provides is spectacular! Each and every staff member goes out of their way to help you. I love this store!
Another terrific experience working with Atlanta Cycling. Technical issue addressed and solved very quickly. Great customer service and technical expertise. Very pleased!
Courteous and very response
The staff at the Trek store in Spartanburg we so helpful knowledgeable. I'd go back again for repairs, tune-up and a new purchase. Great place!
Customer service is top notch!!!
Ramon and Matt are extremely knowledgeable and very friendly. Would definitely recommend going for all your bike needs.
Quick response
Thorough assessment and timely repair work. I can count on the work being done properly.
Great employees!
A large inventory with a really helpful staff. The gold standard in Greenville.
Love the staff
Quick
Always friendly, helpful and great service.
Great all around service & products
I've had nothing but excellent experiences at the Trek Bicycle store in Chattanooga. The team is consistently friendly, knowledgeable, and genuinely committed to helping their customers.
One thing that has always stood out is that they're happy to top off the air in my tires at no charge, which is a small gesture that speaks volumes about their customer service. More recently, I brought my bicycle in to have the inner tube replaced, and they went above and beyond to make sure everything was taken care of quickly and professionally.
It's refreshing to find a business that treats customers with such care and respect, regardless of whether it's a simple request or a repair. I highly recommend the Trek Bicycle store in Chattanooga to anyone looking for quality bikes, expert service, and a team that truly stands behind what they do.
The communion was excellent in preparing to purchase a new bike.
Windsor was a huge help. My wife needed a better dropper post with more travel for her bike and he delivered big time. My wife and I rode Dauset trails on Saturday and she had a grin on her face 10 feet wide. Thank you.
The sales staff is very nice and helpful and respectful. The technicians are extremely nice and helpful in explaining what repairs and problems they encountered.
Nice staff, greeted me at the door and had my parts ready.
Supportive, knowledgeable staff; fantastic selection. I'm so happy to have such a great team to guide me through my purchase and to have their commitment of service in the future.
Great service and education on bike maintenance in general
Your staff is superb and always helpful.
I like the service and friendly guys that work there who never make me feel intimidated.
Kevin is the Best!!
Very friendly staff. Always helpful when I come in.
The staff could not have been nicer.
Great service with a prompt repair.