Customer Testimonials
Always open very helpful with information professionals.All the time you know, educate you on everything
Friendly and knowledgeable service. Would love to see more accessory/apparel inventory, but I'll use the store again as I can.
Friendly capable guys
Great! Chris was amazing at dealing with my bike rebuild. He went above and beyond. Much appreciated.
Great experience, helpful folks in the store & steered us toward the right bike!
Timely, professional polite , do good work.
Mary is super helpful and Joe caught an issue that was submitted to Trek for a replacement part. The entire staff at the Roswell store makes me happy and confident to be their customer.
Friendly and thorough service.
Every time I go in there, I am greeted and treated awesome. I feel very appreciated to do business with trek of Greenville.
I was on the swamp rabbit in my chain. Busted had to call my wife to come pick me up. We went straight to the store and they replaced my chain within 30 minutes.
Prompt, Efficient and Friendly, all at a Fair Price.
Staff is very friendly and knowledgeable. Quick to assist you.
One of your employees (with a smile on his face) held the door open for me as I walked my Trek Checkpoint in for some service work. That's a great start to providing top flight customer service. This person listened to what I'm talking about and seeking and walked me back to the service department, introduced me to them and helped me make thoughtful decisions regarding additional products.
very helpful and patient. I asked a lot of questions. would definitely return.
Everything! Wouldn't shop for bikes anywhere else!
I have purchased two bike at the Spartanburg Trek store and have these bikes serviced at this store. I appreciate the time the store reps and techs take to explain things and make recommendations. I have found the pricing to be fair and reasonable on new bikes and servicing.
It is refreshing to walk into a business and be greeted properly and to feel like it is important to them to assist you with all bike related problems. Great service and super knowledgeable staff.
Its so nice to be able to take your bike problems right in and get back on the road so quickly. Thanks for the pros that work there.
Always love coming in to get help with my Scott bike. I got new wheels and I'm very happy with them. Also love talking bikes with some of the guys there.
BEST store and team around! Always great customer service and excellent repair work.
This is the bike store Atlanta needs. The mechanic is thorough, reasonable, and not moody like other stores. The staff are ultra friendly and don’t pressure you to buy bikes unless they are right for you and you clearly want to buy one. They have great rates for service. I was an ATL cycling customer years ago, started going to another store because I bought a bike there. I suddenly needed reliable and good service and ATL cyc was recommended to me. I am very pleased with their service product and feel this is the best shop in the area.
Matt and the entire team are always so welcoming to our family.
Very strong line of bikes, good bike wear.
Customer service
Great service from some friendly guys!
Great service, I have purchased several bikes there. Everyone is an expert on what to do if I need something fixed.
Excellent customer service. Expert advice and really stand behind their products. They went above and beyond to make adjustments and be sure my bike was an optimal fit and was perfect for my needs. Love the bike they sold me and can’t say enough good things about this shop.
The bike speaks for itself- good quality. The customer service is excellent
Great personal touch. They know my name. Ask lots of questions. Very thorough. Never rush you!
Quick and great communications
Friendly and efficient service. Good product knowhow.