Customer Testimonials
Quality hardware, Quality people
Friendly, helpful and knowledgeable staff
Josh was courteous and professional. He did a great job with tuning up my Marlin 5 and fixing a problem with my hangar. He also made adjustments to my son’s bike as well. I had a great experience!
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I have been loyal customers of the Greenville, SC store since 2016. The place is more than a store and repair facility. It is a promoter of friendship's and integral part of the community. Their service is great and they are quick to respond to your needs. If you are looking for a bike or need service I would look no further.
This Trek store is so helpful and they frequently exceed my expectations. I keep coming back. I have purchased a bike from them before and take my other bikes in for service/repair.
Friendly people — willing to help.
Friendly, knowledgeable staff and a terrific variety of accessories.
Professionally, kindly customer service and products are highly recommended. Are the best.
Neighborhood bike shop. Makes you feel like family. And service is over the top outstanding
I purchased my Gravel Checkpoint at ATL Cycle. Recent major overhaul by Luke and Josh at Duluth location. Great bikes, great service, great people, great expertise.
Peter Bennie jr.
Major USAF (ret)
My experience with this store was great! Very professional and kind staff
Service was done exactly when quoted time arrived
I was very appreciative of the good advice I had from Graham in your Chattanooga store regarding my hunt for an appropriate road bike (I have had a Gary Fisher mountain bike for nearly 20 years). He recommended the Trek FX Sport 4 & when the new red color wasn’t available in the store, he ordered it & kept it until I could return from Florida & pick it up. I am very happy with the bike. Graham also recommended which Wahoo GPS he thought I would like & the Trek front & rear light set. All the people in your Chattanooga store are very helpful & nice & it was a pleasure to deal with Graham.
Friendly and prompt service
Great products and great service.
Very helpful staff. Great to do business with them.
Very friendly, not overly sales focused.
Very friendly staff helped me get my bike in and out of my pickup. They explained everything clearly at drop off and pick up. Very reasonable rates and honest business. Will definitely be back!
Great, fast service. Steven was thorough and quick to tune up my Roscoe 8
knowledgeable staff and responsive to questions
Great service and friendly staff.
Very knowledgeable and customer service oriented people.
I have gone to the Trek store in Greenville, SC many times, sometimes just to have a quick look, and nobody bothered me, which I liked. This time, I looked and bought a Trek bike FX 4, for my birthday!
Michael (Mike L) was very helpful and listened to my questions, i.e. should I buy a small or medium size. We put the (small) bike on the "stand" to adjust the height of the seat so the legs are almost fully extended when the petals are all the way down. I bought the small one.
And then the bike arrived much earlier than anticipated, and Mike wrote a personal note on the file folder that came with the bike.
Great job.
Customer service. Your team is great! They always take time to help me find the right products and services and provide helpful advice.
Atlanta Cycling in Vinings did an awesome job servicing my bike. Every issue was satisfactorily addressed, they honored my quick turnaround request and my bike was riding smooooother than it ever has today.
everyone is so helpful and nice.
Great friendly service. Expert advice
Great service. I am a bike novice and they got me set up with a great bike for my needs. Not pushy at all with the sale and very knowledgeable.