Customer Testimonials
It's the most responsive and polite cycling support team anyone could ask for.
Great friendly staff, I will keep coming back forever.
Friendly, helpful, knowledgeable staff
They have a great staff. They entire staff is very helpful. They usually will greet you at the door and see if you need help getting your bike into the store. I usually work with Steve and Eddie. Both are happy to answer any questions, discuss products and make suggestions. Eddie works in the service department and has helped address service issues with my bike. I highly recommend this store and staff. They are friendly, knowledgeable and make you feel welcome.
Bought a Precaliber for my daughter. Quality is great. She loves it. Bradley Barnes at the Spartanburg office was very knowledgeable and helpful. He showed my daughter how to use the bike and showed me how to maintain it. Would definitely recommend.
Great service, excellent product and customer service
Staff is particularly friendly and helpful
Steve, the staff member we worked with, was excellent. He made buying a bike fun and made sure I was getting the best bike for my goals. He was very knowledgeable and patient, never pressuring a sale. He wanted to make sure I was 100% comfortable with my purchase. The next day I was able to take my new bike for a ride and absolutely love it! Thank you!
Everyone is friendly and helpful
Great selection and service
If you need a bike or you have a bike, you need Atlanta Cycling. They're the best!
Great shop! Great team! Awesome and inclusive bike culture.
Great shop. Very helpful.
Everyone is incredibly friendly and helping!
Great service at a fair price.
Heather and all the folks at the Trek store were very helpful and accommodating. I had a great experience purchasing my mountain bike. I would definitely recommend them to others!
Everyone is helpful and friendly
They are friendly and there to serve
People, service, knowledge GREAT.
Chris has excellent customer service and helps in a lot of the community events. Makes you feel good to support local
Excellent transaction.
I like the Trek store because there is always a variety of products and the staff is not only knowledgeable about the products but takes the time to show customers how to properly operate each item.
EVERYTHING!! Friendly family atmosphere with tons of information and help thrown in!!!
Bill Vann very helpful, knowledgeable in my Soltera 2.5 purchase. I called in about possible issue with display cable having a bad connection; they were aware that this is not uncommon and offered a solution.
Always very helpful, friendly, and knowledgeable!
Great post purchase support, and a Great team there in Chattanooga!
I've brought my mountain bike here for repairs, and they've been fair and have managed them in a timely manner. Personable employees to boot.
Great customer service. The technicians listen to you and take your concerns into account to make sure you’re satisfied when you leave.
very friendly and helpful staff. will keep coming back.

Great staff, very knowledgeable, and customer service is excellent