Customer Testimonials
Friendly knowledgeable folks.
Excellent work ethic, communication, and turnaround time. Makes you feel like a valued customer.
Excellent mechanical & repair staff managed by Justin. Dropped bike off Friday night for tire changeover & tubeless setup. Didn't expect bike would be ready until latter in the day Sat. Received call Sat 10:30am that work was complete.
Was able to use all day Sat. best weather of the week. Mechanic (John) got it setup perfectly. Faster and more comfortable than stock tires. Nailed the sweet spot!
Justin always provides excellent servicing of bike with mechanic staff; When performing maint on my bike, always gets me in/out earlier than I expect & with confidence work was performed with same care as there own bikes.
The bikes are well built and fun to ride. I’ve purchased Trek bikes for years and have been very satisfied with the products and service. All the staff at my local store are very helpful and knowledgeable with any purchase or service.
Good service
Great service, knowledgeable staff.
I recently bought a Küat bike rack, it was recommended by Mary and it worked great, service provided was outstanding I’ll definitely consider Atlanta Cycling for any future needs.
Great quality bikes, nice selection and great service.
I enjoy the prompt service and how everyone is personable and knowledgeable.
Stephen was great! He took the time to explain and show me how to to do a simple, routine maintenance to my trike.
Great customer service snd knowledge of their products. I definitely recommend them to anyone interested in cycling.
Always excellent customer service and great products! Otis is the best 👌!!!
Kind, efficient, knowledgeable.
Great customer service and advice. Willing to listen to what your goals are and offer recommendations. Knowledgeable about the products.
Customer service is exemplary!
Entire staff very friendly and knowledgeable, highly recommend.
Stephen is an excellent mechanic! Had him do a complete tune up on my MTB and it’s never felt smoother! I highly recommended Trek Chattanooga for all things related to bikes and accessories!
They do what they say and accomplish the work for the price they quoted
Thanks for taking care of me!
Absolutely lovely experience. Pierre was most helpful and Mary was also super enjoyable. I am new to cycling and while Pierre was helping me with a flat tire, he gave me a nice basic education on things to look out for. I left the building with a huge smile on my face. Thank you Atlanta cycling Roswell for caring about customers.
Service is knowable, capable, fairly priced and very friendly.
I like the personal approach that the team takes to their customers. I went in for a bike fitting with Matt who did an excellent job of making the necessary adjustments to my bike. He then asked me to go out and spend some time on the bike with the adjustments. Then provide him with feedback as to whether any additional adjustments need to be made. This kind of service and follow up is why I continue to take my bikes to Atlanta Cycling.
Mary was awesome. Extremely helpful and knowledgeable about their products. Delivery experience was great and they would not let us leave until we and they were comfortable with all adjustments
Great bikes and accessories! Service is excellent and they know you by your first name.
Friendly and knowledgeabe staff
top notch professionalism, friendly, genuine, timely, relatable
Super impressed, they ordered the bike i was looking for for my son's birthday and within 4 days the bike was here! Couldn't been easier and great price. Going back now to get myself one!:)
I like the folks there. One can dash in and find most of what you need. I utilize the retail stuff and the mechanics area and that has worked well too.
Great customer service and product
Great people and great service that you can count on being done quickly and correct.