Customer Testimonials
Very knowledgeable and responsive service team.
Justin was very friendly and got me back on my bike within 20 minutes of coming into the store! Thanks, it was a great day to ride the SRT!
Took the time to find the cause of handlebar noise and to fix the problem, bike will be a lot more enjoyable to ride now (Max). Also adjusted Kuat bike carrier pins providing significantly more stable ride on the back of my Jeep (Michael). Good advice on bike shoes so I was able to pick up a great new pair (Michael).
Great service as always! Been a customer for 10 years. Got me in and out in 20 minutes to replace the tube in my son's mountain bike. Gave it a once over and tuned the brakes as well. Super nice.
Very helpful service team
Great personalized service and reasonable prices for a great bikes.
Knowledgeable and friendly staff
I have always been satisfied with Atlanta Cycling Duluth Sales and Service Departments.
Ben Foster
Stone Mountain, GA
Love the Trek quality and the staff was awesome. We purchased an e bike and they took their time to demonstrate all the components and tuned the bike up after we rode for two days, without an appointment.
Michael was excellent in talking through options for both a bicycle and smart trainer. I am also considering purchasing a Wahoo treadmill, and if Michael lets me know that it is possible to purchase at the Trek Greenville store, I will be happy to purchase it there. Thank you!
Fantastic customer service
When I arrive with my bike, I am always greeted with an associate who will either address my concern in the front of the store, or escort me to the back, so one of the bike mechanics will address my concern. On my last visit, I was unable to remove my pedals as they were put on too tightly. The front store associate quickly removed my old pedals and installed my new ones and did not charge me.
Friendly service
Works best for me and thank you for your support.
Happy with service
The service is top notch and couldn’t ask for any better employees. Great work and always a pleasure to go in the shop .
Great customer service and expert repair!
Always friendly, helpful service (and also knowledgeable). Ramon is hilarious!!
Great service!
Friendly, informative, and reliable
Professionalism and excellent customer service
I like the staff: skilled, informed, and ready to listen to those who seek their assistance--for purchases, for bike repair, and for cycling in our region.
They were great about getting my shifter fixed from Shimano without me having to buy a new one.
Thank you!
Kim
Good service from Matt.
Great service. Knowledgeable staff.
Very helpful and knowledgeable service.
Love the personal attention and the precision in fitting the bike to me. Being new to road biking I had a lot of questions and concerns, but never felt pressured to buy. So far I love my new bike.
Great service ordered parts and had it shipped to my house very knowledgeable
Customer service and communication while repairing and upgrading my Electra Straight 8 was phenomenal. My custom Electras are special and somewhat rare so I really wanted things done correctly. Each step of the process they took great care and made thoughtful suggestions. Very much appreciated.
Staff is dedicated to excellence!