Customer Testimonials
Product availability is very good, as are prices and service is excellent.
You have conveniently helped me on several occasions to maintain my 3 bicycles. Very reasonable rates for the work too. An excellent resource.
Excellent customer service and bike knowledge
Awesome place everyone knows there stuff there,guys really know how to work on bikes. Someone always ready to help.
Friendly, knowledgeable staff and great technicians.
Very helpful
The staff is very knowledgeable about the product and go above and beyond to make sure you understand the product you are investing in.
Extremely friendly and helpful team. Not looking to up sell but rather help and guide customers to find the best alternative for them.
This is the best bike store and shop in Georgia! They sell the best bikes and products and they know their stuff. Very helpful and professional, likeable staff. 🥰
Friendly and helpful staff
Atlanta Cycling offers personalized service for all my biking needs. The employees know me by name, they know what kind of bike I have and what kind of riding I do. They will answer and address any questions and concerns I might have. They do not talk me into purchasing unnecessary services or products but make recommendations based on my needs.
I know I can rely on them to keep my bike functioning in a safe way. For cycling clothes, they will order several sizes or products for me to try and will readily accept anything back that I do not like, even if I have used it. On occasion, they have even recommended products from outside vendors.
Great service. Prompt attention and expertise!
Excellent assistance in picking out a bike and making sure it was set up for me to ride safely. Great customer service!!
Matt did a great job selling me a new bike. He listened to my needs, answered all my questions, helped me find the right bike, fit me on the bike, kept me up to date on my order and handled maintenance issues post sale. Great experience!
The sales staff are friendly, attentive and knowledgeable. This store is nicely stocked with a robust variety of the latest bikes, parts, equipment and accessories. I can usually find what I need/want there. The bike mechanics are also friendly and very attentive to my needs, and they always do top-notch work servicing my Trek bicycle. I highly recommend this store if you're in the market for a new Trek bicycle, and/or accessories and equipment... They really do a fine job taking care of customers through their sales-to-service support business model. It gives me a piece of mind knowing they stand behind their products by providing certified Trek professionals who will perform any necessary warranty work, as well as basic adjustments, within the first two years (I believe it is) of your new purchase. Not to mention Trek's lifetime warranty on their frames. You simply can't go wrong with Trek!
The service is always quick and friendly and the staff are well informed. The process of having my bike serviced was also great in that they were transparent the entire time regarding pricing and the status of the repair.
Everything
Trek of Greenville has the best customer service. Every time I have ever been there Josh and his staff are the best. Awesome group of people work here.
The entire experience was really positive. For some people, a bike is a big investment of money and time. Not only were they helpful at finding good options for my fitness level and desired terrain (I’m a rather larger rider on City Streets), they also took the time to explain my bike and maintenance to me. Additionally, they pointed out some local E-Bike friendly trails.
Polite service staff…
Staff is very friendly, helpful, and knowledgeable.
Nice, good service and excellent knowledge of Bike (Chris) from mecanic staffs and general manager (Amos), great and reasonable price for parts replace (Brake system), I will strong recommend one of best Bike shop in Gwinnette County
TREK Roswell service is great, and the tech's advice is even greater.
Great Stuff! Best Store and Bike Mechanics in Chattanooga!
I really liked how I was treated by the whole staff
Kurt
very helpful and profesional.
Prompt, curious, and thorough work. Very pleased!
Helpful & Friendly Service with Detailed Explanation. Customer Care & Support.
Great shop. My only spot for my bike service and purchases.
The staff is always friendly and helpful