Customer Testimonials
The people are great.
Inviting, seamless, and prompt service on 2 two bikes
Mechanic was super helpful and friendly.
Great service. I asked about an accessory, and I was directed right to the needed item. They helped me with installation, and now I’m rolling along!
High quality products. Professional and attentive service. Roswell store is the best!
Great team, very friendly and knowledgeable
Skylar was responsive and followed-up on the service provided.
Attention to detail. My bike was like brand new after the work that I asked for wac completed
Your staff is knowledgeable and friendly. They come out and offer to assist you if you need it when you pull up with your bike. They make you feel welcome and see how they can assist with shopping needs.
Very friendly and knowledgeable staff that don’t make me feel dumb when I ask questions
I walk in Trek Store to investigate about a e-bike back in the year of 2018. Today, I am 71 years old and still going strong with my Trek Pedal assist E-bike. This store provide service with my e-bike. The day I turn in my e-bike, January 22, 2025, I got it overhaul at Trek Store's service. After the service, January 23, 2025, my e-bike is ready to go for spring of 2025. ( new chain, clean the back wheel, grease up the wheel bearing, and etc. )
The day I brought the E-bike, back in 2018, I had help for making my e-bike as comfortable as it can be. Trek service did this for me personally. I had shock on the front of the bike but none on the back. They recommend to get me different seat. They put in seat with shock absorber.
I am 6' 2" , 215lbs, riding a 29 inches wheels.
The e- bike you are looking for, is to go to Trek Store, because they got service. If you are 21 years old and beyond, and just want cruising any bike, it is a life time.
Remember, riding a bike it like a Journey for life.
Came in to get a feel for what to be prepared for when I purchase my first road bike. Everyone was very helpful and even fit me for a bike when I do make a purchase. Staff really took the time to explain everything to me and listened to what my plans are.
Great service!
Great customer service and support!
Technical support expertise
Always the best service. These guys go above and beyond.
Wide range of bikes, accessories and clothing .Knowledgeable and friendly staff.
Knowledge and responsiveness.
Great selection of bikes and very knowledgeable service staff!
Bradley was an excellent sales person. He connected with me and heard what I was looking for. He directed us to the verve series. All I am looking for is doodle trail riding. He also mentioned the thermal belt trail in NC.
The services were extremely quick. The salesperson is very amazing and courteous.
Friendly and knowledgeable staff, fair prices!!!
Nice people to work with.
I like how helpful and friendly the whole staff has been through the whole buying process and just helping in anyway they can.
Vince, Tristen, and Mary have made my cycling experience phenomenal. Helping me get the right bike and adjust it to me !
Love the team there
Very friendly staff and knowledgeable employees!
Bay was very helpful with my daughter’s new bike. Plus gave her some great advise about riding since she just learned.
Service was quick and thorough.
Quick friendly and knowledgeable
Very helpful from the time we walked in the door to the time of purchase. All questions answered and guidance was provided.