Customer Testimonials
Brought bike in for maintenance. Great experience. Friendly personal, quick check in and check out.
Great service
The staff went the extra mile to help and were very friendly. I will recommend this store to my friends. Overall it was a great buying experience.
Great service
Great service and friendly people willing to help
staff was very helpful and knowledgeable.
Always friendly and amazing service
You have Good Products and Great People
Helped us in getting the bike we wanted and also very helpful in picking out the accessories. Communication was great and Matt dis a great job loading the bike on the bike carrier.
Customer service was great! I was attended to as soon as I walked into the door, answer all questions I had being that I am a beginner to mountain biking. Helped with some great products and good information on the bike that I had purchased.
Great bikes and customer service
Super friendly and helpful staff! A joy to go in the store.
Great crew and Customer Service!!!!!
Great staff. Friendly. Informative and let me down easy. Look forward to the next time for a purchase!
God these guys are great
Richard and the other members of the Duluth team have always taken good care of me and my bicycles.
Great job! Thanks!
I don’t know anything about cycling other than what size bike to get. Came in to get my first helmet and some essentials to hit the trails and learned a lot!
I like the lifetime maintenance. staff is always super friendly and helpful. doesn't make me feel dumb as I don't know anything about bike maintenance and can struggle with the simplest things like installing a kick stand.
Professional courteous staff.
I mainly go to Trek for shop service, because it’s the best shop in town. Service is fast and friendly, and keeps my bikes running smoothly.
Nice staff. Good experience.
Samantha was absolutely amazing and such a huge help. She was so patient with all my questions and extremely knowledgeable!!
Great bikes, friendly and knowledgable staff, and excellent personalized service. Bradley was especially helpful in helping me select the right bike for my size/needs and then fitting the bike to me. Great overall experience.
Personalized service from Bradley & one other, helped me get what I needed. Patiently let me test ride as many times as I needed to make a good decision.
Every aspect. Professionals sales not trying to over sell you. Then you back it up with top notch service
Thank you I'll be in touch re: Bicycle repair.
Great service.
It was my first time visiting to get a new tire. Very helpful and knowledgeable staff. Quick and easy, I will definitely be back for any repairs I might need, or to up grade my bike. They have quite the selection.
Best bike shop in Upstate! Friendly staff and they take great care of my bike!