based on 347 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
very thorough and informative
they do an great job every time thank you
follow though is timely
Working with the assigned exterminator is and has been going great.
However part of the service is to provide my company with glue boards and have yet to be sent any. Only when communicating with the exterminator do we get any and that's in a limited quantity no fault of the exterminator.
Inspection reporting is great, exterminator support and feedback is great.
A set schedule gets changed without notifications and approval. Technician arrives without knowledge that he is going to an apartment building.
Lack of service. No action taken on rat infestation since early July. Considering ending your service.
Name removed
Vornado Realty Trust
Phone number removed
Received letter on price increase on 7/722,and today is 7/22/22 and have not received answer..price increase is For $466.56 plus tax..I have no idea what this is my account # is 124126.terrible customer service.
Always show up; always friendly.
We've literally only seen one roach since we've started using this service.
Your Field Service Manager Wayne as well as you staff (Hope and the other staff) are always responsive and go above and beyond to address our pest concerns. We would recommend your company definitely!
Great service
I have no idea who the account manager is and communication with the management team is not very effective. However I must say the field service manager does an amazing job and I give Mr. Mateo a 10/10
Assured Envirements is quick, efficient and courteous.....You took a load off my very freaked out mind.......THANK YOU!!!!!!!!!! I would recommend the service to anybody who wants to deal with a nasty problem the easiest way.....Michele .
Prompt service with courteous and knowledgeable technicians!
Professional service
Very professional!
Excellent and professional services, excellent customers service.
The issue with rodents is increasing, I'm actually not sure of the benefit of the service.
Pleasant, polite, efficient
Professional
Great response time
Evon was very detailed in summarizing our opportunities as well as methods for improved prevention. It was a pleasure dealing with him.
TheTechinician were very friendly and he took hs time in setting up traps in the office .
I was confirmed a time/date and no one arrived. I had cleared my schedule and had email confirmation we were set. I found out the appointment was not happening because I reached out to the office vs someone contacting me. I am a repeat customer and this was a very disappointing experience.
The subsequent appointment was set for 9-10.30 given a commitment I had at 11 am. The technician arrived at 11.30 due to parking complications. I had to re-arrange my commitment.
Excellent and timely service from friendly staff.
Assured Environments provides personalized service. They provide prompt response to any issues and escalate urgent matters appropriately. Thank you AE for the amazing services.
Efficient
So far, the exterminators seem to be very courteous.
they do an amazing job and the team is very professional
Christian always does a nice job at my Wendy's location store # 7998. He checks all areas of my store and he also talks to crew to see if they have seen any pests. Christian is professional and I can always count on him to to get the job done.
Thank you
Tina Kwiatkowski
Wendy's
General Manager
555 rt. 70
Brick n.j. 08723
Great customer service from top down. Office teams always communicate effectively and makes scheduling a streamlined process. Very knowledgeable staff. Very satisfied.