based on 1749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician he is very knowledgeable
Tiffany and Shanna are great to work with. They provide expertise and speed of response. The e-mail follow-ups are timely and clear. The on-site Tech Bryan is solution-minded.
The professionalism, the approach towards issues or requests
Very professional and friendly.
I am very pleased with Assured. The technician is always so professional and courteous!
on time
The reports are very thorough and informative.
Thorough
Communicate more with your clients
Just started service with you and so far seems great. Thanks!
The friendliness your service provides the care that your technician takes to make sure everything is good in the building. Now I would have given a 10-rating score, but when our regular technician is out or on vacation, the one who covers his shift doesn't always provide the same care and there usually always rushing to leave.
Very professional and very supportive great to talk to
I requested a K9 for a bedbug inspection in an apartment via email. No one resounded to my request. Very disappointing. I reached out to another company and they came.
Elton our Tech is fantastic!
Great, friendly service, understands our specific needs
The service and personnel are excellent, very professional, punctual and courteous. The findings are communicated in a short period of time which provides a Landlord or a Management company the ability to remedy the situation immediately.
Too techie...Don't like the digital scribble. No advance notice on recurring appointments. So far
I'm the only one catching mice.
Very responsive and thorough. Esteban goes above and beyond to meet our needs.
The exterminator comes once a month regularly and he always replaces the traps or sticky glue traps without leaving a mess.
Very efficient and timely service
Christian was professional, respectful and thorough. He answered all my questions and had such a pleasant manner.
The guys did a great Job! Seamless
Excellent service
The tech Carlos that arrives weekly to my office is the most kind, effective and respectful every week. Thank you for excellent service every time.
The team is professional, efficient and reports are distributed quickly.
The only issue was the window of time alloted - the elderly gentlemen was agitated that the team hadn't arrived sooner/faster.
Long term customers
Let me know if there is anything new I should be aware of (instead of it just being a refreshing of the static traps).
on time and quick response on service calls
Come on a conssistant basis & follow up.
Very professional! All technicians sent to the business are professional and thorough. We haven't experienced and rodents since utilizing your company.