based on 332 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
VERY ACCOMMODATING WHEN THERE IS AN EMERGENCY
Tech's are knowledgeable and courteous and very much aware of buildings needs and trobled area's.
Technicians are polite, professional, diligent, and consistent.
I have always asked for advanced notice & never get it. I get a call they are here or on the way.
The representative who service our office is very pleasant, competent, knowledgeable and knows what he is about.. Twice we had emergency and our call was promptly taken care.
Our tech, Angel always goes above and beyond during his visits. He checks all of the stations and sets them up properly. Visits the apartments when necessary and takes his time treating the areas while being mindful of pets and property. He is friendly and professional.
thorough checks, quick response, friendly technicians
Easy to schedule and great customer service!
The dedication they have with their work.
Good service. Technicians are always very professional and courteous.
Friendly and thorough! Happy with your service.
The last 2 times the employee surveyed our office very well and gave us recommendations.
Assured Environments was prompt, thorough and able to meet reqeues.
Easy to comunícate and thorough
We love our gy - very knowledgable and reliable
Great communication and friendly, prompt service
I wish we had more interactive discussion with your personnel/supervisor about exactly what they would do and how to solve problem. Your supervisor gave a sales pitch and said mice are citywide problem and you have 70% of Upper East business and not much more. I thought you were search and seal but there was not much searching. We had to find more holes to fill and my family and our superintendent told your guy what holes to fill. Problem SEEMS to be taken care of ( time will tell) but I would expect that you as professionals would lead the effort more. To you it may seem mundane but to your customers it is a serious stressful and distressing experience to deal with mice infestation.
Professional technician
Extremely competent and professional. Assured technicians are most accurate and precise.
Your technicians provide great services whit pride, and they love the job they do.
Assured is responsive to our needs and emergency requests.
When I have a problem you have always been responsive and helped to solve it. You stuck with me until the problem was resolved.
Assured Environment provides quality service @ a fair price.
Everything
I am very happy to have found Assured Environments to be my exterminating company. The account executive Doug Siu was very patient, friendly, professional & knowledgeable when I explained the issues that my tenant was experiencing in his apt. The team also did excellent work & was very punctual, professional & friendly. The technician came last Friday with applying the 1st treatment & my tenant already noticed the difference that is working already. I'm very happy with them & will definitely recommend them to all my friends & family.
Thank you 🙏🥇🏆
Cathy
Service technician and Service Manager work very well with each other.
Excellent Techs! Courteous and very knowledgeable.
Their Efficiency, punctuality. Politeness and fast reply to my emails and calls
Eddie, who comes to provide services for you is extremely polite, punctual and professional.
the techs are very professional and are willing to explain what they are doing and what needs to be done.