based on 434 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Isidro, our technician, was wonderful when he visited.
Very responsive
Polite, efficient, effective
Very profesional and efficient!
Al Molina (Exterminator) does an excellent job.
Improve response times for emergency services, like bed bugs and moths.
The quick response
i can always count on Assured when needed.
Great service, quick replies and they are always friendly and knowledgeable.
The best in NYC.. quite simple.
Your technicians have always exhibited professionalism, integrity and a good understanding of our patient focus environment.
Very good work!
Very efficient. Easy to deal with.
Reliability. Responsiveness.
Knowledgeable, courteous technicians. Showed up on time explained what they were going to do.
Tyler is courteous and thorough. So far, no sign of lantern flies so I am happy!
Get rid off all vermin. You could do a better job or I'll be forced to use someone else
Very good service.
Vincent has been the best!
Thank you for your review, and I'll let Vincent know that you appreciated his work by leaving him a great review.
The technician was focused and detail oriented on the task. Thank you for sending your best to us!
The work done was efficient and successful AND the men who planned and did the work
were very kind , very considerate.
Comms about scheduling are very bad
My service representative, Albert is very knowledgeable and helpful.
Fairly priced, very reliable, knowledgeable courteous field technicians, and have been performing their services for decades.
Friendly workers and effective service
Prompt and efficient service! Thank you so much .
Technician is very efficient
Service
The assured monitor is knowledgeable and helpful.
Appreciate his help. First name removed Hill.
We have not seen any bugs and so far, so good.
Haven’t received a report in months. Just the invoice. The tech should be checking in with the super. Can we get him to do that or give me a call when he is there.Ill let the tenants know please ensure the technician comes on Saturdays only.

After some disagreement about the strart time, Freddie arrived and did a very good job. He was professional, personable, and knowledgeable. He worked quickly and efficiently.