based on 343 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
comprehensive
the professionalism of your
Pleasant staff.
I have changed the contact info on my account 10 times and you still have it wrong!
I like your prompt response to our building needs.
Assured Environments is very reliable.
I supervise 277 park ave I will like thank my technician who take care the building twice
A week for being very professional
Excellent service
Technician is very professional and takes his job seriously and is very proactive . Does a through walk thru and make recommendations when they are necessary.
friendly service personnel, and always competent service!!
Santiago called first, came on time both days, and was a very nice guy to work with. He explained everything he was doing. If--when--I have the same problem again (hopefully not until next winter) I will ask for him again. It was a pleasure to work with your company.
Detailed, professional.
I’ve been working my building for almost 14 years and have never had an insect/rodent problem. If you’re from NYC, you know exactly how rare that is. Almost unbelievable.
good job
Carlos, our site technician has a very professional approach to his accounts.
Always communicates well with site personnel. Always ready to resolve all matters no matter how small.
Records are always complete and punctual.
Thank You.
Sanjay is the best.
not bad of service. verry professional.
They schedule right awy and doe snot keep tenants waiting.
Everything happens on schedule and on time, from the quarterly call to schedule the service, the time the person arrives, the thorough explanations and answers to all my questions.
Hello, overall service has been good and Assured Environments worked with us as we became acclimated after a big move to our new office space. We appreciated that!
One area of improvement is to inform customer of the new account manager when an account manager is no longer with the company. We (New Alternatives for Children) have not been informed yet.
I can be reached at Email address removed
Enjoy your day!
Support more during submitting documents since I submitted my son document and for some reason my little son shows his birth of date a year above.
Assured Environments Technicians, Are consistent with their monthly scheduled visits, respectful, knowledgeable, and professional.
When ever I have an Issue Enver our rep was always very responsive.
The Service techs always did what was needed and are very cordial.
I have worked with assured in three of our buildings for about 20 years now and I would highly recommend and do recommend Assured.
Assured Environments provides a large range of pest control services and I’ve found them to be very responsive to my needs for our large multi-family townhome. The key to getting the best service however is that you get assigned an agent that stays on your route. I’m hoping that the managers see this review because what I’ve found after several years - having the same agent come each month means the agent becomes familiar with your needs and knows all the hidden spots where pests can appear. Of course, when our agent takes a vacation and we get assigned a substitute; it’s nice to get a fresh take on pest control. However I can’t say enough about having the same dedicated pest control agent who visits each month because they become familiar with our specific needs and teach us what we can do in between services to address and/or prevent problems. The value and quality of Assured Environments rests with the particular agent you are assigned so don’t be afraid to ask for an agent that’s responsive to your home or building’s needs. Our agent, Mr. Michael Kamara comes each month and does a stellar job. Can’t say enough good things about him and the impression he gives to Assured Environments.
Professional and dependable.
Very responsive !
Prompt, effective
Friendly and they do a great job!
Ever Since 718 Broadway in Manhattan contacted with your company, our building has greatly improved especially with rodents. Every serviceman is professional and educated as to the great service provided.
We love the relationship we have with Assured Environments. They are extremely helpful and very professional. Any time we need help with an issue they are very quick to act. They also make great recommendations to us so we can improve the cleanliness and safety of our stores.
Friendly professional service that yields very good results.