based on 318 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliability, professional Technician.
Consistent. Nice people (Victor) and they do a nice job.
Great customer service. Detailed reports come in handy for inspections!
Always very informative on the findings of any pest activities. Gives suggestions on how to lessen or prevent the activities from occuring.
Eddie comes each month and is very polite, courteous and thorough.
The service is very efficient in keeping our dealership free from unwanted pests.
I feel like the technicians have not been showing up for treatment in some of the buildings where I have a contract with Assured
I feel like Assured used to give better service in the past
Assured Environments are always there to support your needs. Very responsive.
Very reliable and puntual.
very polite and gets the job done
consistence they always have someone show up to treat this site.
Timely, efficient, excellent service representative in Leon Bynes.
not good service.
Reliable and efficient.
We are not provided with the names of the employees who will be performing the extermination service in advance, which makes it difficult to register them with building security ahead of time. We would prefer to have the same technician consistently handle the service, so we do not have to repeatedly familiarize new personnel with the layout of the affected areas in the office.
Additionally, the extermination treatments do not appear to be fully effective, as pests are still sporadically present—particularly in the bathrooms and kitchen. For example, we continue to see large water bugs, especially during the warmer months. That said, we understand that responsibility cannot rest entirely with Assured Environment, as our buildings are located in a pest-prone environment like New York City. This is a citywide issue, not just a KekstCNC problem.
Nevertheless, this is our honest feedback regarding the service. Thank you in advance for your understanding and for taking our concerns into consideration.
Consistent
Good communication, thorough work.
Your company is very responsive when we have issues and all of your service people are very friendly and eager to help.
Timely response!
everyone from office to techs are responsive and friendly. Emmanuel doing a great job.
Thank you,
My technician Hithier is extremely professional, thorough, and respectful of my property. He consistently does a wonderful job and takes great care while working in and around my home. I especially appreciate that he always checks in and asks if I have had any concerns or noticed anything since his last visit. That level of attentiveness and communication makes a big difference and gives me great confidence in the service. It is clear that he takes pride in his work, and it truly shows.
prompt response and service
Efficient personable and very knowledgeable
I have no complaints. Service is timely. Technicians are professional.
Very professional, attentive, to areas of concern always offering suggestions to ensure a healthy work atmosphere.
Good service. Technicians are competent and polite.
We've been a customer for many years now and appreciate all the good work. We have never had a big pest problem and we contribute that to the fine service from Assured.
service
You guys are reliable and have given me services without my asking that my previous exterminators did not.