based on 1347 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like your prompt response, reliability, and feedback provided to me in regard to the service we requested.
Everything was strategic.
Diligent, conscientious and great service.
Everything.
Great service very responding always nice and smiling
Angel does a good job
They're knowledgeable and friendly service.
I appreciate your promptness and quick and thorough manner that job is accomplished
really professional, prompt, flexible, informative and friendly
Hard to communicate with the company to schedule appointments
Our 300+ person company think it's fantastic and progressive of Assured to offer a humane mouse/rat catching service with the catch-and-release option type mouse "traps". With a little effort (frequent checking) of the traps, anyone can mitigate their rodent problem without bloodshed. Highly recommend 10/10
-Lexie Lyngstad, Office Manager at Rimes Technologies HQ New York
Team is great. Attention to detail and customer concerns are impeccable. They are proactive and fast to respond to issues.
Everyone I spoke with was very responsive and helpful. This was especially true of Account Manager Brendan Flynn, who was particularly kind. They were able to help me very quickly.
I wish the K9 inspection was included after the 2nd treatment. Also wish my account manager was available for email correspondence over the weekend.
Very dependable!
Everyone who has serviced our building has showcased excellent customer service while displaying a high level of enthusiasm for performing their jobs.
Service very prompt.
More traps for roaches and flies around the warehouse
Services are great for the reps that visit my First name removed. They are always helpful and knowledgeable and take the time to explain when things need to be addressed
Thank you
Reliable, consistent, courteous,
The technician needs to clearly mark all traps and control devices with dates so that we have a sense of how often they are being monitored. There are some devices that do not seem to be monitored regularly.
You just started the service with us and we cannot state an opinion at this time.
I like that your treatment are controlling all my pest issues. I just recommend your service for bedbugs.
I don’t like that communicating with you is so hard. A couple of months ago my normal service schedule was changed without any input from me. I wasn’t asked nor did I approve the change. I had a huge argument with management.
I thank you for listening to my complaints and the recent requests to move my appointments was done first my emailed and discussed.
The most recent technician was extraordinary theory and pro-active.
Knowledgeable. Helpful. Informative. Keeping my dog salon pest free ☺️
I had the same tech. For about 7 years Christian and now I got a new tech. His name is Pete. Pete did a great job identifying the problem areas and made sure the job was completely done before he left.
Ysenia is very good! God bless her
Very courteous and professional.
We are very pleased with the services
Immediate responses. No complaints from tenants. Very satisfied with services
We’ve had a long and good relationship with you, so nothing.
They are on time, & they do the job right.