based on 343 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All of your staff are wonderful workers and professionals
Very fast and helpful!
Prompt and friendly, followed-up, effective
Assured has been highly responsive to our pest control issues, knowledgeable and very professional! I have tried other companies and they are undoubtedly the best.
Imporve Customer Service repsonses
Service techs show up un announced , quite often. scheduling needs more dicipline.
Your dependability and reliability
Great customer service!
Assured Environment provides excellent service. The technicians assigned to our facilities, are attentive and professional to our needs. In addition the customer service and sales department are always cooperative and respectful. Assured Environment is a great partner and I highly recommended them to other companies, for their pest management needs.
Good service and very professional.
Prompt!
Christian is great!
Not keeping up with the scheduled visits.
Everything and everyone
Nothing to add at this moment
Great service and amazing techs.
Although they are visiting the First name removed and treating Hot Spot area's we still have activity.
Our on-site exterminator --Freddie---was highly competent, efficient, knowledgeable, personable, and professional. We could not have asked for a better representative to do this work for us. This man is a plus for your company.
Our experience with First name removed billing side was less efficient. We had a number of calls to gather First name removed billing details, and then a further call because First name removed information wasn't processed. First name removed back and forth suggested a lack of internal communication.
A follow-up visit is expected but we have yet to hear from you to about organizing that visit. And I don't think that falls to us.
Will was great and took his time out to explain to me the issues and concerns i am dealing with
At present I'm considering cancelling the service as the rodent issues seems to have abated in the area. Also I used to get a call on the activity following each visit but that has stopped.
good job.
I do appreciate the ability to communicate with someone when needed. The very swift response to the communication as well as the flexibility.
Reliable
Our technician is very knowledgeable and professional. He listens to our concerns and does an amazing job.
Prompt and professional service
Communication has never been a strong suit for you all. We wait a very long time for invoices, we try to reach you to confirm/clarify issues and it is almost impossible to do so. Your techs usually come in and do not let us know that they are here since they are escorted by a building rep. Only recently has your tech started to let us know when you are onsite and he seems bothered by having to do so. On Friday, April 28th a tech, our regular tech who performs bed bug prevention shows up and realizes his access is denied. It was denied because we did not know he was coming. He has not been here since October. Very poor communication all around.
TImely and courteous technician.
Fantastic service, great people - I'm a fan. I've recommended Assured Environments to two other businesses in our area within the last 6 months, and I'll continue to recommend them to anyone who asks.
all of their technicians are very respectful and hardworking
YOU ARE EFFICIENT. THANK YOU FOR YOUR GOOD SERVICE.
on time and through services
Clean, neat, efficient and easy to deal with.