based on 357 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, reliable service
Service was provided with minimal inconvenience for me. As time passes, the treatment to eliminate the roach problem appears to be very effective.
Our service tect who covers Marcy his name Lee. Lee goes above and beyond.He is kind and likes to get positive results.It's a pleasure working with Lee.
Thank you.
Mr. James Streeter
Great service
Service is provided monthly and provider often calls to describe current situation along with any suggestions to improve results.
professional and thorough
Like clockwork - always on time, clean & courteous!
Eddie the exterminator is the very best always does his job to the highest standards
Reliable friendly & efficient service!
The technician demonstrated exceptional skill and professionalism. He completely resolved our extermination problems.
Very detail and knowledgeable technicians.
You guys are reliable and have given me services without my asking that my previous exterminators did not.
Reliability, professional Technician.
Consistent. Nice people (Victor) and they do a nice job.
Great customer service. Detailed reports come in handy for inspections!
Always very informative on the findings of any pest activities. Gives suggestions on how to lessen or prevent the activities from occuring.
Eddie comes each month and is very polite, courteous and thorough.
The service is very efficient in keeping our dealership free from unwanted pests.
I feel like the technicians have not been showing up for treatment in some of the buildings where I have a contract with Assured
I feel like Assured used to give better service in the past
Assured Environments are always there to support your needs. Very responsive.
Very reliable and puntual.
very polite and gets the job done
consistence they always have someone show up to treat this site.
Timely, efficient, excellent service representative in Leon Bynes.
not good service.
Reliable and efficient.
We are not provided with the names of the employees who will be performing the extermination service in advance, which makes it difficult to register them with building security ahead of time. We would prefer to have the same technician consistently handle the service, so we do not have to repeatedly familiarize new personnel with the layout of the affected areas in the office.
Additionally, the extermination treatments do not appear to be fully effective, as pests are still sporadically present—particularly in the bathrooms and kitchen. For example, we continue to see large water bugs, especially during the warmer months. That said, we understand that responsibility cannot rest entirely with Assured Environment, as our buildings are located in a pest-prone environment like New York City. This is a citywide issue, not just a KekstCNC problem.
Nevertheless, this is our honest feedback regarding the service. Thank you in advance for your understanding and for taking our concerns into consideration.
Consistent
Our service tech Matthew is diligent & consistent with his routines & recommendations to keep our high standards