based on 332 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you guys have the most professional employees in the business!
Assured has been my go to for Pest Control for at least the last 8 years or so. You guys are so good that I brought you with me when I changed jobs. Skill and Professionalism at all turns.
Our current serviceman Luis does a fantastic job
The exterminator that was onsite was very nice and ensured he covered every space that needed to be examined. Very professional and personable.
Efficiency
Cost Effective
Understanding Staff
Technicians are very courteous, professional and reliable. Every week i get updated weekly on concerns and situations that need to be addressed, monitored or corrected immediately.
Jesus is always so dependable and informative
Everyone that I have dealt with have all been very nice. When the guy came in for the first time he was very efficient and told me everything he was going to be doing. Things are now better within the office.
Prompt response to calls for unscheduled service.
The tech that comes by every week knowledgeable, professional and get the job done.
Edwin is a very nice person.
The service is reliable and thorough.
Comprehensive
Derwin is fantastic - the best!
Your customer service team is excellent as well.
Communication is great and I like receiving the inspection reports in real time
Immediate feedback and prompt answers.
Prompt and reliable. Our regular tech appears quite knowledgeable and through
Very professional! All technicians sent to the business are professional and thorough. We haven't experienced and rodents since utilizing your company.
The technician he is very knowledgeable
Tiffany and Shanna are great to work with. They provide expertise and speed of response. The e-mail follow-ups are timely and clear. The on-site Tech Bryan is solution-minded.
The professionalism, the approach towards issues or requests
Very professional and friendly.
I am very pleased with Assured. The technician is always so professional and courteous!
on time
The reports are very thorough and informative.
Thorough
Communicate more with your clients
Just started service with you and so far seems great. Thanks!
The friendliness your service provides the care that your technician takes to make sure everything is good in the building. Now I would have given a 10-rating score, but when our regular technician is out or on vacation, the one who covers his shift doesn't always provide the same care and there usually always rushing to leave.
Very professional and very supportive great to talk to
Excellent customer service! Technician assigned to our business is goes beyond expectations and ensures employees and visitors are in a pest free environment to the best of their ability!