based on 339 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are courteous, efficient and unobtrusive.
Quick and professional
On point
consistent service
Reliable service, and attentive when we were having problems.
But we have not seen a furry critter in the longest time, and rarely ever see a bug...which is very much appreciated.
I filled in a few months ago in helping to access all of the areas to be serviced. I was surprised to learn that some areas are "not on the list" and therefore aren't reviewed/checked. I don't have a clear understanding of how to get these additional spaces on the "list".
Julio was a dedicated and very informed tech who tried to solve a rat incursion due to construction next door. HIs efforts that day so far have not solved the problem, but he narrowed down the possible openings for the rats and we are taking action in those areas. Rats are tricky beasts so I don't hold that against Julio.
Failure to communicate clearly and thoroughly in a timely manner. Failure to remedy pest issues in building for months.
Maybe more preventative care if possible. I think the traps are helpful but doesn't get to the root cause of pest issues.
Everything is great!
Excellent service by Thomas, our regular technician. Good phone contact with office.
Professional communication, timeliness, detailed reports following inspection.
Excellent timely friendly service.
Service tech is very thorough and informative.
Everything
Professional exterminators and knowledgeable
Always professional and very through technicians always communicate any issues.
EFFICIENT.THANK YOU.
The technician an are very nice and 9 times out of 10 the are always on time
Service is on time, the office is very responsive and the technician is very knowledgeable and polite. Thanks
Branko, your tech, is very knowledgeable and a pleasure to work with. He's a real asset to your company
I recommend it for its good service and good communication with supervisors and customer service
Great customer Service
The servicemen are prompt and courteous.
The gentleman is very through and provides excellent service.
109% reliable and professional
Ray is great, has been with us for years and always has great advice.
Good technicians and prompt response to any issues.
Tech that comes to our property is thorough nd efficient. He remembers past issues and asks about them moving forward.
Always friendly and professional service technicians and they are knowledgeable..