Assured Environments
45 Broadway
New York
NY 10006
United States

Average rating: 8.9 out of 10 based on 1332 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2023 — Rated 10 out of 10 by Hector(Super) Mckenzie Assured Environments
What do you like about our services?

The workers are the best.

Report a concern   March 8, 2023 — Rated 5 out of 10 by C.O.J.C.L. Assured Environments
How did we disappoint you and what can we do to make things right?

you guys are great for large buildings,

Report a concern   March 3, 2023 — Rated 10 out of 10 by M.C.O.C. Assured Environments
What do you like about our services?

VERY INFORMED AND RESPONSIVE

Report a concern   March 3, 2023 — Rated 10 out of 10 by Norman Marques Assured Environments
What do you like about our services?

Our newest Tech Leon is just as Great as his 2 predecessors @ our site.
Professional & Thorough with his explanation of any issues that need to be addressed.

Report a concern   March 2, 2023 — Rated 10 out of 10 by W.S. Assured Environments
What do you like about our services?

Christian does an outstanding Job keeping the pest away.

Report a concern   March 2, 2023 — Rated 10 out of 10 by S.C.R. Assured Environments
What do you like about our services?

Gabriel rocks! Assured has been very nice to us and always helpful. We just appreciate the great business being given.

Report a concern   March 2, 2023 — Rated 9 out of 10 by David Fallon Assured Environments
What do you like about our services?

Technicians are professional and arrive on schedule. They are thorough. No problem has lasted beyond their visit and treatment.

Report a concern   March 2, 2023 — Rated 10 out of 10 by S.W. Assured Environments
What do you like about our services?

Prompt service, polite technician

Report a concern   March 2, 2023 — Rated 0 out of 10 by J.M. Assured Environments
How did we disappoint you and what can we do to make things right?

We are a Target store on escalation for pest activity. Our scheduled service has been for 3 times weekly and the tech has failed to show consistently for the past 3 weeks. Today the tech did not check in with a leader and then quickly checked out with the first leader he saw. Routine should be for the tech to ask for the PML or a Food Leader upon arrival. Today we were unable to followup with the tech regarding findings and any actions needed. In the past, techs have also noted dropped but not swept them up. They have walked without a leader and not reviewed past open conditions to close once the store has completed the work as well as open new conditions without depictions with the team. As a store team we are working very diligently to minimize our risk to further activity and do not feel that Assured has been a good partner.

Report a concern   February 28, 2023 — Rated 10 out of 10 by P.C.I. Assured Environments
What do you like about our services?

Reliable; personable; reasonable. Thanks so much!

Report a concern   February 28, 2023 — Rated 10 out of 10 by S.S.S. Assured Environments
What do you like about our services?

The commitment to deliver highly professional service tailored to meet customers satisfaction. The team provides very good communication, timely response to pest issues, collaborate on strategies for resolution and go beyond scope of contract to assure best service delivery.

Report a concern   February 28, 2023 — Rated 10 out of 10 by T.W. Assured Environments
What do you like about our services?

Everyone is incredibly friendly, knowledgeable & professional.

Report a concern   February 28, 2023 — Rated 10 out of 10 by T.G. Assured Environments
What do you like about our services?

On time and work well with our properties.

Report a concern   February 27, 2023 — Rated 10 out of 10 by Michelle Naranjo Assured Environments
What do you like about our services?

The technician was on time and friendly. It was a pleasure dealing with him

Report a concern   February 27, 2023 — Rated 10 out of 10 by N. Assured Environments
What do you like about our services?

Reliable, good communicators, effective at the work.

Report a concern   February 25, 2023 — Rated 10 out of 10 by L.R. Assured Environments
What do you like about our services?

Great service , reliable company

Report a concern   February 25, 2023 — Rated 10 out of 10 by S.B. Assured Environments
What do you like about our services?

My service technician and proper , professional work

Report a concern   February 25, 2023 — Rated 10 out of 10 by T.M. Assured Environments
What do you like about our services?

My account specialist Carlos, communicates all his treatments each visit. Explains all options and resolves all our issues in a timely manner. He is invested in his accounts. Which keeps our site in a very good position.

Report a concern   February 25, 2023 — Rated 10 out of 10 by S.S.I. Assured Environments
What do you like about our services?

Friendly, informative, knowledgeable,

Report a concern   February 24, 2023 — Rated 10 out of 10 by Allied Partners Assured Environments
What do you like about our services?

Our technician, Pierre is very thorough during his building inspections. He also demonstrates great customer service skills when dealing with the condo owners. We are lucky to have him serving the building.

He is very knowledgeable and helpful a true professional

Ken Ortiz

170 East end Avenue

Report a concern   February 23, 2023 — Rated 10 out of 10 by M.M.W. Assured Environments
What do you like about our services?

They are the best and have exceeded my expectations! All professional, friendly, courteous. They respond with a sense of urgency and understand the business needs.

Report a concern   February 23, 2023 — Rated 10 out of 10 by Mcginley - Construction Project Assured Environments
What do you like about our services?

Fordham University, Bronx, NY has enjoyed and benefitted from the services of AE Pest Control for almost a decade now. From the moment AE started their services on this campus they have never let up. AE's dedication is exemplified throughout every department and person in their organization. Regularly scheduled and contracted services are handled with professionalism and without fail. Special requests are attended to immediately and with excellent results. Finally, AE has been managing pest control for a large building project on campus. The result of their work is excellent. AE Pest has done everything possible to keep Fordham as a very long term client.

Report a concern   February 23, 2023 — Rated 1 out of 10 by R.M. Assured Environments
How did we disappoint you and what can we do to make things right?

Better job could be done

Report a concern   February 23, 2023 — Rated 6 out of 10 by S.F. Assured Environments
How did we disappoint you and what can we do to make things right?

Assured hasn't given us much guidance on how to prevent mice and rats in our space.

Report a concern   February 21, 2023 — Rated 9 out of 10 by S.H.O.I. Assured Environments
What do you like about our services?

Great staff and professionalism

Report a concern   February 21, 2023 — Rated 10 out of 10 by Hunters Glen Apartment Homes Assured Environments
What do you like about our services?

Thank you!

Report a concern   February 20, 2023 — Rated 10 out of 10 by S.P. Assured Environments
What do you like about our services?

Job well done

Report a concern   February 18, 2023 — Rated 10 out of 10 by M.K. Assured Environments
What do you like about our services?

Everyone, from the person who answered the phone to Camilo to Robert, was completely professional, polite and helpful. I was very impressed with the caliber of the people I interacted with. On time, accommodating and answered all my questions. A very positive experience.

Report a concern   February 18, 2023 — Rated 5 out of 10 by A.S. Assured Environments
How did we disappoint you and what can we do to make things right?

An order was placed on Wednesday for additional equipment and its now Saturday and no equipment has arrived yet.
We have a rat infestation in the garden.

Report a concern   February 17, 2023 — Rated 7 out of 10 by L.G. Assured Environments
What could we do to improve?

We would like to know when the tech is here. We receive reports but we do not always see him in our space.


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