based on 3389 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service and food r great
I paid 99 cents for the wings to be extra saucy, and in turn they were even less saucy than normal. They were overcooked and extremely dry.
Food was cold the last two times I’ve done an online order. Yesterday’s boneless wing portion was on the smaller size as well.
Good good and friendly service
Over the phone across the whole board what you may order is excellent
Wings were not hot, so weren't freshly made,, chips were soggy with grease
Food was great. Chicken cooked perfect.
This ECW is not as "nice" as some other ones. The location, state of the building, and the service are all indicative of that area of town. Building renovations including lighting, parking lot clean-up, and staff training could all be beneficial
The food and service were great
Great food
Great communication and customer service, food was Great!!
When you walk in.. you are not greeted. 4 wait staff look at you and go about their business. At least say- hello- someone will be with you soon. We had a party of 2 this time. Line was 10 people long- No one acknowledges you until the host comes back. The food was amazing. The waitress was great this time. Thanks.
Food is always delicious and the staff is always friendly
The staff was amazing, and the food was excellent. I also really appreciated that they gave a special birthday reward that was more than just a simple dessert. They truly made the experience feel special, and I’ll definitely be coming back!
Everything the food was delicious. The waitress was on point. She didn’t miss anything. She was very caring. She kept coming back and checking on us and I just really appreciate that.
It was good but the chips came out cold and soggy
Very good
Friendly greet as I walked in and asked to help me
Foods great! Y’all needs to get the ventilation fixed in there though…. Too smoky
Beautiful service
The waitress was great and the food was amazing. I always have trouble deciding between the steak philly and the philly steak flatbread.
Everything was fresh.
Do not sell items that are not complete with all items that are shown on the menu. Fix the app so a sauce without flavor can be added as side. This is not possible with the current app.
very good service and very good food
Great wings and service.
The food is always consistently good.
Made exactly like I wanted
Wings were very dry. Almost no sauce. The cajun garlic had almost no seasoning. I had to add my own seasoning at home. Be more generous with sauce and seasoning
Good food and service.
Great food & great service!