based on 11306 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had the coconut shrimp. They were good, and the dipping sauce was good but almost inedible due to the heat. I live the pub pretzel bites and beer cheese, but they barely had any salt in them.
Enjoy the food and service.
Service is great, love how the girls instantly recognize me and know what I like. Also how they make an effort to suggest things as well.
Everything!
Great service. Food is always hot and fresh. Super clean inside. Amazing staff
Everything was cooked and prepared as ordered. It was delicious!
Lilli is always a wonderful server and the food is excellent!
I love this particular East Coast Wings. Great food. Great service. All win. Well done.
Great food and great taste always get order right at this location!!
Order correct!
The Food is good and the waitresses are so Pretty...........Will be back again..
Fast service and exactly how I ordered my meal
All was very good, service and food quality.
Great food and great waitress.
Have better quality salads/ lettuce.
The food was hot and delicious. One
of the best burgers 🍔 in Kinston . Service was
Very nice and enjoyed the experience!
Have had some bad experiences with the waiting to be seated and my husband is handicapped and had to stand for a very long time to be able to sit at a booth, which is easier to sit at and get up from the booth. Rude bartender!
Outstanding Customer Service
Wings were hot and crispy
Just the way I love them
Requested extra crispy wings and they were not cooked crispy at all.
Food; friendly staff
cooking of wings.
Food was great and the service was amazing !!
It was ready in time and delicious
Food cold
The staff is great and fast!!
The service was great and the food was also great. I love coming this location!
My order was ready when promised. The take out associate was friendly and made sure my order was correct.
I go to this restaurant frequently because my husband and son love the wings and I love the Philly cheesesteak sandwich. Every time we go, our experience starts out great with attentive servers taking our order getting us drinks, etc. the food comes out quickly and is always really good and that’s where the problem starts. I finally figured out exactly what annoys me and discourages me from wanting to go to your restaurant. Once we get our food, everyone disappears. We cannot find our server (or anyone really) anywhere to ask for something. Once our food is delivered we get no more service. I’ve even had to get up and walk around looking for someone to get my check from so I could pay and leave. I’ve seen it from all different angles and depending on where we’re sitting in the restaurant, every time I see the server go into the kitchen and not come out for an extended period of time or I see someone coming out from the bathroom area and I see people hanging out on the edge of the bar, talking in a group. It happens every time! If I’m going to pay money for a soft drink then I’d like to get at least one refill. The most recent time I visited with my son (Wednesday 14th) we waited almost 15 minutes for anyone to show up so we can get a to go box and our check That’s just not acceptable. Everything is great until the food is served and then the whole experience is destroyed. The servers need to be trained to check up on customers throughout their meal to make sure they don’t need anything. They need to be proactive and bring drink refills. I can’t remember a time that I’ve been there (and we go at least twice a month) where we didn’t have this problem. It’s been ongoing and it never gets better. I keep going to the restaurant because I really enjoy the food. I think you have one of the best Philly cheesesteaks around, but everyone at our table gets so discouraged when we know we’re going to have to play the game of where did the server go.
I always the best experience when dining there and the waitresses are so sweet and thoughtful.
I love that everytime I order for pick up it’s ready when it says it will be! The staff is always friendly and efficient. The food is delicious and the lunch specials are very reasonable!