based on 1374 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Food is good and the waitresses are so Pretty...........Will be back again..
Fast service and exactly how I ordered my meal
All was very good, service and food quality.
Great food and great waitress.
Have better quality salads/ lettuce.
The food was hot and delicious. One
of the best burgers 🍔 in Kinston . Service was
Very nice and enjoyed the experience!
Have had some bad experiences with the waiting to be seated and my husband is handicapped and had to stand for a very long time to be able to sit at a booth, which is easier to sit at and get up from the booth. Rude bartender!
Outstanding Customer Service
Wings were hot and crispy
Just the way I love them
Requested extra crispy wings and they were not cooked crispy at all.
Food; friendly staff
cooking of wings.
Food was great and the service was amazing !!
It was ready in time and delicious
Food cold
The staff is great and fast!!
The service was great and the food was also great. I love coming this location!
My order was ready when promised. The take out associate was friendly and made sure my order was correct.
I go to this restaurant frequently because my husband and son love the wings and I love the Philly cheesesteak sandwich. Every time we go, our experience starts out great with attentive servers taking our order getting us drinks, etc. the food comes out quickly and is always really good and that’s where the problem starts. I finally figured out exactly what annoys me and discourages me from wanting to go to your restaurant. Once we get our food, everyone disappears. We cannot find our server (or anyone really) anywhere to ask for something. Once our food is delivered we get no more service. I’ve even had to get up and walk around looking for someone to get my check from so I could pay and leave. I’ve seen it from all different angles and depending on where we’re sitting in the restaurant, every time I see the server go into the kitchen and not come out for an extended period of time or I see someone coming out from the bathroom area and I see people hanging out on the edge of the bar, talking in a group. It happens every time! If I’m going to pay money for a soft drink then I’d like to get at least one refill. The most recent time I visited with my son (Wednesday 14th) we waited almost 15 minutes for anyone to show up so we can get a to go box and our check That’s just not acceptable. Everything is great until the food is served and then the whole experience is destroyed. The servers need to be trained to check up on customers throughout their meal to make sure they don’t need anything. They need to be proactive and bring drink refills. I can’t remember a time that I’ve been there (and we go at least twice a month) where we didn’t have this problem. It’s been ongoing and it never gets better. I keep going to the restaurant because I really enjoy the food. I think you have one of the best Philly cheesesteaks around, but everyone at our table gets so discouraged when we know we’re going to have to play the game of where did the server go.
I always the best experience when dining there and the waitresses are so sweet and thoughtful.
Good food and service.
Waitress was on it.
The food and customer service was excellent!
The food and service.
Michael was our server and he was excellent. Very good service and food.
Terrell and his Team always make me feel welcome and the food is OUTSTANDING. I LOVE YOU EAST COAST WINGS GREENSBORO!!!
I wish the 25 wings and chips deal also included boneless wings. My wife prefers the boneless over the bone in.
Good attention and good food
The best wings around. The food is always great from here.
First I have been coming to this location for almost 10 years. It used to be the best one in Charlotte. Loyalty is bs.
Second in the last few years both in person and pickup order its been weird. Employees making comments about management. Quality not as great as before(wing overcooked, over sauced ect)
This most recent visit I ordered online and forgot to change my location. I placed my order and went to pick up my prepaid order. Dude asks me to sign my name on a paper that says third party pickup signin sheet. BS. Im not signing to pickup my own food. Hubs was happy with his food so no complaints but I find this location now to give me the ick.
So long to 10 years of Loyalty
Order correct!