based on 9291 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Replace your metal salad bowls with ceramic or plastic!
Great service!
My wife and I enjoy this place!! The food is great and the service and staff are amazing. The wings are the best with so many flavor choices. Always our go to place. Jim K.
Our chips were fantastic, our wings just as we ordered, and service was the best!
My wasters was phenomenal
I love the food! I had a delicious hamburger …. Did not disappoint! I will say that the fries were not up to par this time! 😔.
We just need a location on Timberlake Road or Wards Road! 😁
food was great
Food is always hot, delicious, fresh and prepared quickly. Customer service is always amazing when I pick up my orders.
When a person orders hot chips they expect crispy chips unless asking for soft chips. Unfortunately your cooks must not see it that way, the last two times we ordered them half of the chips were soft not crispy. We've had soft chips before but it is happening more often now.
The wings, tots, and Texas toast were great!
The Mac and cheese was unfortunately really grainy and had a sour taste like some ingredients were bad. My kids eat anything, and even they thought something was off. I love east coast wings, but this was an off night
Ranch dressing was AWFUL! Something from Kroger. Maybe Kraft. It wasn't their usual ranch,made in-house like most bar restaurants do.
Thank you for your feedback. Our food supplier has been out of the ingredients needed to make our in-house Ranch. It is back in stock, and back to the delicious Ranch we are used to. My apologies about this issue.
Great service and food.
We enjoyed the food that was delivered. The kamikaze wings are always the best.
However, the chips were ordered as crispy and most were more soggy with very few crispy ones. Also we had ordered a kid’s meal that came with a drink, but received a straw and no drink.
We love some ECW. Everything from the wraps, sandwiches, mac and cheese skillet, salads and most importantly the wings are great!
Carson was a great waitress and food was great
Everything was great! Service was quick, food was delicious!
You need better drink specials throughout the week, your domestic beer, compared to other restaurants are too high, your bourbon selection is terrible!
You need better advertisement… Most people that live in or around Berwick community don’t even know your establishment exist.
There are times that I come to your establishment and I’m the only one sitting at the bar and there may be one or two other customers in the whole restaurant.
ECW wings are THE best.
They always get my order ready fast and the the food is always good.
Every time I visit this location everyone is so nice and friendly. They are very attentive. I enjoy eating at this location
Great
Very friendly staff, prompt service, very clean. My favorite item is the Buffalo Lettuce Wraps W/O the lettuce, has the best overall seasoning
The staff is very professional and the restaurant is very well managed. Lori Galbreath
Food
Worst website I've ever tried to navigate. Struggled for over 30 minutes trying to place, and pay for, an order. Finally called the store and placed my order manually.
Great food & service
The waitress was great and the food was very good 👍
I ordered 60 wings. When I went to pick them up I was told to wait for my sides, no problem. I was handed a bag and was told " I can check my wings while I wait". Everytime the associate goes over them with me, not this time. To make it worse there were 4 people just standing behind the countrr chatting, including the lady who told me to check by myself. I had a question and I watched an eye roll as 2 associates stared at eachother. VERY DISAPPOINTING & UPSETTING! Sixty wings is a big order and I was treated like crap and I didn't matter!
very friendly staff