based on 6879 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is very good.
Food was horrible.
Ordered online, food was ready when I was told it would be. It was a fairly large order and the front desk staff member made sure to open the doors on the way out and checked to see if I didn’t need any other assistance loading my order.
Food was great, order was accurate. Overall fantastic experience and looking forward to dining again.
Our waitress was very slow. Our drinks were refilled by another waitress after we had sit there for 10 minutes with nothing to drink. She only checked our table once before she brought our check. If she had come by earlier, we could have told her that the chips were barely warm. My husband ordered a Philly cheesesteak and was disappointed in how much smaller it was. My wrap was delicious, though. Don’t understand why we didn’t have better experience, it was early and the place was not that full.
Anytime we walk through the doors of ECW of Salisbury, we instantly know we're welcomed and appreciated. The repor between guests and staff is always fun, smiles, and excellent food. We've only once heard a waitress say it's been a rough and hard shift. But she kept a smile and positive attitude the entire time we were her guests.
We also like how the managers are always jumping in and working side by side with hostesses and waitresses. That shows they value the customer and want the business to excel!
always hot and fresh
Good service, accurate order, and fast. :)
EVERYTHING about this place is top-notch..... Food ,service & our server ( Dondrea )
For the second time in a row, my Buffalo chicken wrap had absolutely no buffalo sauce on it.
Take out ready when I got there
All food was way too salty
Prompt service. Order was correct. Faces were friendly.
The food is good, and the employees are kind.
As I stated in my original post I have only eat at your restaurant twice and both times my order was messed up. Just a little disappointed. Thank you
That is my favorite place to eat . I see so many friends too talk with .I also enjoy all of
the waitress's and the waiters . The manger and the Boss always takes time for you .
Great food!
Hannah always does a great job with my order and is great at refills for drinks, or condiments that are needed.
Food was delicious and my order was right!
Everyone is always so friendly and accommodating.
Never a long wait on food and its always fresh and good.
The staff is always friendly and polite. When you’re sitting at your table, they always come by and ask if you need anything and if everything is to your liking. I enjoy the service every time and they always make me feel welcome and like a friend.
Quality food and friendly staff
Crispy wings takes great. And the carrot is the best
The customer service at the take-out counter was excellent!
The food and wait staff was great. The only reason I didn't give a 10 was because it was so cold in the dining area we were freezing.
Great wings as always as well as friendly staff
The food is always awesome and so is the service!!! I go there quite often!!
Great service combine with great food!
Reasonable prices and good food. Excellent service.
Delivery was fast and food was fresh
The food was good.